Technical Writer I

4 weeks ago

Cedar Rapids, United States New Leader Manufacturing Full time
Job DescriptionJob Description

The Technical Writer I position is responsible for creating and publishing technical documentation such as operator manuals, parts pages, and work instructions. Interprets technical information and creates documentation in a clear and concise manner. This position will receive close supervision and general review of work.

Key Responsibilities

RESULTS

Critical 55%

  • Develops and maintains company technical documentation including product operator manuals, parts pages, work instructions, training documents, etc. with supervision.
  • Works closely with design engineering on technical information needed to produce manuals.
  • Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. Maintains records and files of work and revisions.

Productivity / Job Knowledge 20%

  • Adheres to document control management standards.
  • Creates and maintains the information architecture.
  • Reads journals, reports, and other material to become familiar with product technologies and industry standards.
  • Prepares illustrations with supervision.
  • Remains current in software, technology, and design/layout techniques.
  • Captures photos for documentation purposes as needed.
  • Suggests or recommends photographs, drawings, sketches, diagrams, and charts to illustrate material. Assists in laying out material for publication.
  • Reviews standards (ISO, ANSI, etc) and applies to external and internal documents.
  • Supports operations with procedure and training documentation.
  • Assists with internal process improvement and documentation.
  • Distributes latest revision level documentation to all appropriate users in a timely manner and ensures that obsolete documentation is removed.
  • Effectively manages time and work load.

Dependability 15%

  • Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.
  • Completes goals/projects on time or ahead of schedule.
  • Responds to work assignments and requests by being cooperative and available.
  • Follows through and meets commitments.
  • Available as a resource to subordinates and/or peers.

Safety 10%

  • Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.

Total 100%

CORE VALUES

Act Like an Owner. 20%

  • Leads by example and takes ownership in everything you do and or say.
  • If you see something, say something and follow through until it's right.
  • Treats others with respect and kindness.

Be Interested. Stay Interested. 20%

  • Isn’t complacent. Seizes opportunities to learn by participating in activities to increase understanding.

Create Change. Start With Yourself. 20%

  • Asks "why", is open-minded, and challenges the status quo.
  • Leads and supports changes for the sake of improvement.

Seek New Perspectives. 20%

  • Seeks new perspectives from all available sources to challenge your own, and brings them into your decision making process.
  • Involves all stakeholders in making decisions. Is open to input from all sources.

Fail Fast. Learn Fast. 20%

  • Considers long and short-term outcomes when making decisions.
  • Is fearless.
  • Readily admits mistakes.

Total 100%

Requirements

Qualifications and Essential Skills:

  • Associate degree or equivalent from two-year college or technical school with one (1) year of experience in the manufacturing setting, or related area; or equivalent combination of education and experience.
  • Experience working with and across diverse cross-functional teams.
  • Strong verbal and written communication skills.
  • Experience in effectively presenting information to a variety of audiences.
  • Experience in solving practical problems and dealing with a variety of variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong attention to detail and accuracy.
  • Problem solving techniques.
  • Ability to read, and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write documents such as work instructions, operating and maintenance instructions, and procedure manuals.
  • Independently follow established document designs and standards.
  • Ability to apply fractions, percentages, ratios, proportions, and units of measure.
  • Strong computer skills including Microsoft Office.
  • Experience with Adobe Design software preferred.
  • Experience with SolidWorks and Composer preferred.
  • Ability to work both independently and as part of a team.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and interface with computer systems while maintaining a high level of concentration. The employee is also regularly required to stand and walk while performing the duties of the job. The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to use hands/fingers to handle or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet. Employee may be exposed to shop environment while distributing documents to shop area. When on shop floor, employee will be required to wear safety glasses at all times, steel-toed footwear and ear protection when job demands presence in areas outside safety zones and gloves when handling material. While performing the duties of this job, the employee may be exposed to moving mechanical parts, fumes or airborne particles, and vibration, and occasionally exposed to risk of electrical shock. The noise level in the plant shop environment is moderately loud.


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