Change Management Analyst

3 weeks ago

Rockville, United States Protek Consulting Full time
Job DescriptionJob Description


WORK AUTHORIZATION: US Citizen

# of Openings: 1

About the Role
Our client is searching for a Change Analyst to join our remote team of IT SME's supporting the Federal client Headquarters Change Management. This is 100% remote role and requires US Citizenship, ability to undergo an extensive background check and ability to obtain a Public Trust. In addition to required qualifications, applicant should have good written and verbal communication skills. The applicant must have information technology experience and extensive knowledge and experience with applying change management policy, processes, and procedures for implementation of system requirements and design specifications. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position.

LOCATION: Remote (must reside and perform all work within the United States). WORK HOURS: This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern and periodic on-call responsibility.

Responsibilities
Support Change Management Boards and Project Teams through activities and deliverables such as implementation plans, project status reports, design documents, design validation, migration planning, service delivery guidance, and implementation support documents.
Develop, maintain, update, and implement Change Management plans and procedures, control configuration baselines, participate in audits, and lead formal reviews of proposed Change Records.
Submit and present proposed change requests to Client systems or to project baselines to the Change Control Board (CCB), maintain a record of all submitted and approved changes, and maintain a schedule of deliverables showing both the scheduled and actual delivery dates.
Support Change Management / Change Enablement modernization projects as directed by the DCCO program.

 

Change Management Analyst 

REQUIRED SKILLS/EXPERIENCE:
US Citizenship and ability to obtain a Client Public Trust Security Clearance (called "Entry on Duty”)
Experience leading and collaborating with technical teams of diverse IT related skill sets
Experience facilitating Change Control Board Meetings
Extensive knowledge and understanding of cloud and change requests in Government environments.
Experience overseeing, documenting and updated the change management process.
Exemplary communication, analytical skills, and technical knowledge across the client environment.
Ability to produce concise and clear technical documentation.
Ability to speak in front of client and leadership
Ability to interface with new clients
Ability to resolve conflict without impact to relationships of support teams and Client
Information technology experience in computer analysis, cloud analysis, integration, infrastructure, engineering, programming, or change management.
Experience using ServiceNow or other ITSM tools

DESIRED SKILLS/EXPERIENCE:
ITIL Certification
Experience with Client change management processes
Experience generating report
Ability to produce reports using Microsoft Office tool set to include: Excel, Word, PowerPoint, Access a plus
Ability to identify trends and document impact leading to improvements

EDUCATION LEVEL: Bachelor's degree and 5 years' experience or Master's degree and 3 years' experience or a high school diploma/equivalent and 8 years relevant experience

6-month Temp to Hire

 

Company DescriptionPROTEK Consulting is a Woman-Owned Small Business led by an experienced team of industry veterans. Together, we make impeccable candidate-to-job matches delivering the right fit for our clients, every time. We work tirelessly in pursuit of the perfect match for our clients, with the ultimate goal of becoming one of their strategic business partners. We value and strive for a long-term relationship not short-term gain. We put our client’s interest in front of our own. We work really hard to understand our client’s underlying interests not just surface “wants”. We are genuinely passionate and enthusiastic about connecting our clients with the perfect match.Company DescriptionPROTEK Consulting is a Woman-Owned Small Business led by an experienced team of industry veterans. Together, we make impeccable candidate-to-job matches delivering the right fit for our clients, every time. We work tirelessly in pursuit of the perfect match for our clients, with the ultimate goal of becoming one of their strategic business partners. We value and strive for a long-term relationship not short-term gain. We put our client’s interest in front of our own. We work really hard to understand our client’s underlying interests not just surface “wants”. We are genuinely passionate and enthusiastic about connecting our clients with the perfect match.

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