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Customer Advocate

3 months ago


Springfield, United States Integrated Resources, Inc Full time
Job DescriptionJob DescriptionJob Title: Customer Advocate
Job Location: Springfield, IL 62704 - ONSITE
Duration: 3 months+

Shift: Monday to Friday 8:00 am - 5:00 pm

Job description:
  • This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.
Requirements:
  • High School Diploma or GED.
  • 1 year customer service experience in a health care or health insurance environment.
  • Experience evaluating customer situations, making decisions, and responding quickly to questions.
  • Data entry and/or typing experience.
  • Interpersonal, analytical, organizational, and independent decision-making skills.
  • Clear and concise verbal and written communication skills.


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