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Customer Advocate
3 months ago
Job Location: Springfield, IL 62704 - ONSITE
Duration: 3 months+
Shift: Monday to Friday 8:00 am - 5:00 pm
Job description:
- This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.
- High School Diploma or GED.
- 1 year customer service experience in a health care or health insurance environment.
- Experience evaluating customer situations, making decisions, and responding quickly to questions.
- Data entry and/or typing experience.
- Interpersonal, analytical, organizational, and independent decision-making skills.
- Clear and concise verbal and written communication skills.
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