Music Academy Front Desk Receptionist Evening 3:30-7:30pm

3 weeks ago

Easton, United States Easton Music Academy Full time
Job DescriptionJob Description

The Eastern Shore's largest private music school is looking for a part time Music School Receptionist. No music education or experience is required. We prefer someone with experience in restaurants, hospitality, hotels, catering, banking, medical, any fast paced and hard-working customer experience.

We are looking for someone that loves people, kids and is dedicated to doing their best at their job. It doesn't hurt if you love to listen to music, but you do not need to be able to play it :).

$15 an hour start (firm), raises based on performance evaluations and paid time off. This position will most likely turn full-time within a few months.

Must have reliable transportation to travel to our academy located at 25 Creamery Lane in Easton, MD

Hours are primarily 3:30 p.m. - 7:30 p.m. Monday - Thursday, Fridays 3:00 p.m.-7:00 p.m. Weekend shifts are also available

JOB DUTIES:

-Being trained in all aspects of running the music school.

-Answering phones (We're looking for the GOLDEN VOICE, that sounds amazing on the phone with a great tone and excitement for our customers. If anyone has told you, that your voice should be on the radio, we're looking for you).

-Great memory with ability to remember lots of details.
Forgetful types please do not apply. This job has a lot of moving parts.
If you get bored easily, you will not get bored here

-An ability to sell themselves as well as our services. Looking for someone with a great personality that is a people person.

-If you hate sales, please do not apply. Selling our school on the phone to potential clients is one of the most important parts of this position.

-Registering clients

-Processing paperwork

-Cleaning

-Communicating with teachers, staff and clients.

-Selling minimal retail / supplies at the desk.

-Interacting with customers

Ideal qualifications and experience:

-Restaurant, Hospitality, Hotels, any experience having to do with intense customer service.

-Phone customer support

-Bank teller

-Retail

-Shipping center

-Medical office

-Salon

Any experience with a lot of face to face interaction with the public.

-Payment audits (simple - management of customer payments - no Quick Books, no accounting).

-Consistent attendance.

-Putting out customer service fires.

-Achieving monthly sales goals.

-Achieving monthly client retention goals.

-Helping with marketing.

-Assisting in growing our enrollment.

-Communicating with contractors.

-Wanting to and being willing to learn

IDEAL TRAITS:

-People person

-Great memory (forgetful types need not apply)

-Good with Microsoft office and Google products

-Great phone skills

-Ability to work alone

-Ability to multi task and keep up with lots of details

-Manage a fast paced environment

To apply please email your resume.

No phone calls or drop ins please

ANYONE THAT CALLS OR DROPS IN WILL NOT BE CONSIDERED FOR THE POSITION

Start date is immediate

Administrative Duties:

  • Scheduling
  • Running errands
  • Stocking supplies
  • Sorting and sending mail
  • Answering and routing phone calls
  • Greeting visitors

Financial Duties:

  • Billing

Work Remotely

  • No

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

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