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Service Advisor

2 months ago

New Haven, United States A-1 Auto Service Full time
Job DescriptionJob DescriptionDescription:

A-1 Toyota is the original Toyota dealership in New England. In fact, A-1 Toyota is proud to be the 6th oldest Toyota dealership in the country. For over 50 years, our family-owned and operated dealership has provided an unparalleled customer experience.

At A-1 Toyota we know that our success is driven by our team of talented sales and service professionals. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you

  • Toyota Best In Town Recognition for Sales & Service Department 2016
  • Presidents Award Winners 11 years in a row
  • TOP 5 NEW YORK REGION RETENTION DEALER
  • 6th Oldest Toyota Dealership in the country

What We're Looking For

Do you have Service Writer experience in either a dealership or high volume auto center? Increase your earning potential while taking your career to the next level with one of the area’s top dealerships, A-1 Toyota

Our Service Department is busier than ever and we are currently adding experienced Service Advisors to our award-winning team. The ideal candidate will be high-energy with several years of experience selling automotive service work in either a dealership or high volume auto/tire center. Knowledge of warranty vs. non warranty service work is essential. Verifiable, proven track record of success in sales and customer satisfaction is a must Must be willing to work Saturdays and have a valid Driver’s License with a clean, insurable, driving record.

Benefits

  • Excellent compensation package including commission based on your productivity
  • High volume, highly productive shop
  • Average of 115 Appointed Service Customers Daily Plus walk ins
  • Climate Controlled Service Drive
  • Vacation & Sick Paid Time off
  • 401k
  • Medical & Dental Benefits
  • AFLAC Disability Insurance
  • Additional Life Insurance Coverage Available



Requirements:

Responsibilities

  • Setting, and confirming appointments with customers
  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information and a vehicle walk-around
  • Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Communicating with Technicians and Parts Associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle
  • Setting and achieving targeted sales goals
  • Providing an exceptional customer experience to drive loyalty