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Printer/ Copier Field Service Technician

4 months ago

White Plains, United States DG Partnership Full time
Job DescriptionJob Description

Printer, Copier Field Service Technician – Competitive Salary + Benefits, Westchester County, NY and surrounding areas

The Role

Are you mechanical and like working in the field on printer equipment & you want to learn more about all the document management software solutions? Instead of just doing break and fix you want to be more involved with network technologies and workflows? If so, we would love to hear from you

Premiere Business Innovations is seeking a Printer, Copier Field Service Technician to join our rapidly expanding team. This is a fantastic opportunity is for someone who is ambitious, disciplined, technologically savvy, and well-organized. We are a growing, forward thinking, agile organization that has a need for individuals who will contribute their professional best and maintain our high level of customer satisfaction.

Premiere offers excellent benefits (Paid Time Off & Holidays, Medical, Vision, Dental, Life Insurance and a 401K with match) and we will provide training where needed.

Key Responsibilities:

The key responsibilities of a Printer, Copier Field Service Technician include, but are not limited to:

  • Interact with internal and external customers for the purpose of determining service needs on equipment, document solutions, and ensuring a high level of customer satisfaction.
  • Spearheading projects.
  • Helping define technology needs for the company, as well as, installing and maintaining MFP office equipment at customer locations.
  • Monitor parts and supply inventory
  • Familiar with network integration, scanning implementations, install plans and open to researching and testing new technology.

The Company

Premiere Business Innovations, based in Westchester County, New York since 1990, is a premium provider of business equipment. Premiere sells and services business equipment (Copiers, Multi-functional Printer Systems, Color Printers, Scanners, Fiery and Document Management solutions). Documents (paper, digital, color and\or monochrome) such as contracts, invoices, internal memos, letters, marketing materials and proposals are critical to all businesses. We service Westchester County and the surrounding areas.

We are an agile, innovative company who prioritizes, "Where Service Comes First" Our ability to embrace today’s technology with an eye towards integrating tomorrow’s innovations separates us from our competition.

The Person

The key skills and qualities of a Printer, Copier Field Service Technician are:

  • A High School Diploma or GED is required and a Business school, Associate's degree or equivalent is a plus.
  • Excellent Customer Service Skills.
  • Detail Oriented.
  • Motivation to learn new Technology.
  • Good Communicator/Listener.
  • Must have related experience in the industry (5+ years of prior field service experience as a technician working on color copiers, printers and MFPs preferred).
  • Strong comprehension of small and large format, and color production processes; computer and LAN networking experience a plus.
  • This position requires a valid, driver’s license and reliable transportation with a minimum level of auto insurance coverage.
  • Physical requirements: ability to bend, stoop, kneel, crouch or to lift or move 50 pounds.

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then, Send your resume to HR@pbi-usa.com


Premiere is an equal opportunity employer, a drug free workplace, and complies with ADA regulations as applicable.

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