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Repair Technician

4 months ago

Nashua, United States Express Employment Professionals Full time
Job DescriptionJob Description

·         Direct Hire

·         Up to $28/hour

·         1st Shift, Monday - Friday 8:30am - 5:00pm (some flex w/start time poss. after 90-days)

·         Room for growth

Why Choose Us?

·         Hassle-Free Process: We manage the details - no fees and direct contact with hiring managers

Responsibilities:

·         Disassemble, examine and test malfunctioning instrument(s) in order to identify and evaluate possible defects.

·         Repair instrument(s) by adjusting or replacing defective components, wiring and/or other parts.

·         Reassemble the instrument(s) and test for conformance to ensure unit is functioning within specified standards.

·         Perform NIST traceable calibrations as requested by customers.

·         Troubleshoot and repair (if possible) assemblies that fail during the production process.

·         Enter relevant repair/calibration information into computerized database which will enable tracking through the system, and complete all documentation required for each return.

·         Highlight and track trends of repeat issues/complaints and offer recommendations for corrective action and continuous improvement

·         Provide telephone support as required and document all customer contact and technical support recommendations into company database(s) to allow for proper follow-up and investigation.

·         Concisely document problem description and resolution.

·         Provide back up to Customer Service Team Leader by initiating the process for product returns for warranty, repair, calibration or credits when appropriate, and assisting customers with RMA status as necessary.

·         Acquire Production assistance for detailed rework and/or soldering if necessary.

 

Required Skills

·         Able to read and understand electrical schematics and mechanical assembly drawings, specifications, BOMs and assembly procedures used to perform inspections and tests.

·         Soldering experience (fine-pitch) and knowledge of IPC 610 Standards

·         Familiarity and knowledge of basic electrical circuits such as linear power supplies, analog to digital circuits, basic RC filters, digital logic circuits and microcontrollers

·         Familiarity using oscilloscopes and bench logic analyzers and other troubleshooting equipment like power supplies and microscopes, etc.

·         Knowledge of electronic components and familiarity with electronic assembly diagrams

·         Knowledge of, and ability to use, hand and machine tools

·         Computer literacy,  Customer focus, Problem-solving skills,  Able to work with minimal supervision