Patient Account Representative

4 weeks ago


Kansas City, United States in2itive Business Solutions Full time
Job DescriptionJob Description

Join Our Team at In2itive Business Solutions

Are you ready to revolutionize healthcare revenue cycles? Look no further At In2itive Business Solutions, we’re not just about crunching numbers—we’re about creating an environment where you can thrive, be challenged, and make a meaningful impact. Join us today

About Us:

In2itive Business Solutions is a trailblazing medical billing firm that offers comprehensive revenue cycle management services to Ambulatory Surgery Centers across the nation.

Role: Patient Account Representative

As a Patient Account Representative, you’ll be the friendly voice on the other end of the line, providing exceptional telephone support. Your mission? Ensuring smooth patient billing processes while maintaining HIPAA compliance, privacy, and confidentiality standards.

Minimum Requirements:

  • 1-2 years of general office environment experience 
  • Excellent telephone customer service skills 
  • Medical insurance field experience 
  • Call center experience
  • Proficiency in Excel and Word 
  • Strong written and oral communication skills 
  • Ability to juggle competing demands 

Essential Functions:

  • Answer incoming patient billing inquiries 
  • Follow up on accounts with outstanding balances 
  • Manage a patient balance aging queue 
  • Review patient balances for collections 
  • Provide phone coverage and support to other staff 
  • Maintain a professional attitude and embrace teamwork 
  • Plus, other exciting duties 

In2itive Business Solutions is an equal opportunity employer. We kindly request no agency calls.

 

Company DescriptionAt In2itive, we redefine revenue cycles. Our cutting-edge solutions empower Ambulatory Surgery Centers nationwide, ensuring seamless financial operations.Company DescriptionAt In2itive, we redefine revenue cycles. Our cutting-edge solutions empower Ambulatory Surgery Centers nationwide, ensuring seamless financial operations.

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