Access Control Technician

1 month ago

Jacksonville, United States The Flying Locksmiths JacksonvilleTallahassee Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive Wages
  • Tools Provided
  • Uniforms Provided
  • Company Vehicle
  • Paid Training
  • Flexibility
  • Career Advancement Opportunities
  • Growing Industry
  • 401(k) matching
  • Company car
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources


Job Title: Access Control Technician
Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:
The Access Control Technician position is an integral part of The Flying Locksmiths Jacksonville/Tallahassee and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities
  • Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
  • Inspects, installs, and services all basic and complex commercial and residential access and video systems.
  • Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
  • Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
  • Respond to customer questions and requests.
  • Recommend corrective services to adjust customer complaints.
  • Diffuses difficult and complex customer issues.
  • Builds and maintains working relations with the sales staff.
  • Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
  • Performs site visits with sales consultants for existing or potential clients.
  • Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
  • Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
  • Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
  • Other duties as required by management.
Nice to Have:
  • Experience with systems mentioned below is useful but not all required.
    • Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
    • Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
    • CCTV - Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
    • Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
    • Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
    • Wireless- Ubiquiti, Firetide, Fluid Mesh
Physical Requirements:
  • Must be able to fluently understand, speak, and write English.
  • Ability to push, pull, and lift at least 50 lbs.
  • Ability to kneel, crouch and stoop.
  • Ability to reach above and below the shoulders.
  • Ability to use hands and fingers to grasp, twist, and pull.
  • Ability to climb a ladder and work above ground.
  • Withstand external weather conditions year-round.

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