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Access Control Technician

3 months ago

Jacksonville, United States The Flying Locksmiths JacksonvilleTallahassee Full time

**Benefits**:

- Competitive Wages
- Tools Provided
- Uniforms Provided
- Company Vehicle
- Paid Training
- Flexibility
- Career Advancement Opportunities
- Growing Industry
- 401(k) matching
- Company car
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources

**Job Title**: Access Control Technician

**Reports To**:General Manager or Franchise Owner

**Key Areas of Responsibility**:
**Requirements/Responsibilities**
- Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
- Inspects, installs, and services all basic and complex commercial and residential access and video systems.
- Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
- Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
- Respond to customer questions and requests.
- Recommend corrective services to adjust customer complaints.
- Diffuses difficult and complex customer issues.
- Builds and maintains working relations with the sales staff.
- Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
- Performs site visits with sales consultants for existing or potential clients.
- Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
- Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
- Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
- Other duties as required by management.

**Nice to Have**:

- Experience with systems mentioned below is useful but not all required.
- Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
- Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
- CCTV - Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
- Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
- Networks - Netgear, Dlink, Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
- Wireless
- Ubiquiti, Firetide, Fluid Mesh

**Physical Requirements**:

- Must be able to fluently understand, speak, and write English.
- Ability to push, pull, and lift at least 50 lbs.
- Ability to kneel, crouch and stoop.
- Ability to reach above and below the shoulders.
- Ability to use hands and fingers to grasp, twist, and pull.
- Ability to climb a ladder and work above ground.
- Withstand external weather conditions year-round.