Entry Level Technical Support

3 months ago

Port Washington, United States LT Security Inc. Full time
Job DescriptionJob Description

Summary of Position:

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.

Key Responsibilities:

  • Maintain an in-depth knowledge of our complete line of products and services
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications
  • Provide product demo and technical training to the sales team and customers
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals
  • Build and test PC-based DVR systems to customer's specifications
  • Provide prompt and effective customer service and technical support
  • Service customers in an effective and efficient manner; Partner with internal teams in a proactively
  • Other duties as assigned

Job Requirements:

Education/Experience:

  • 1+ Years of Professional Experience in technical support or related areas
  • Industry recognized technical support certificate such as a CompTIA A+ is a plus
  • Experience in security system industry is highly desired
  • A bachelor’s degree in Computer Science, Physics, IT / Network, Engineering, or related field
  • Fresh graduates welcome

Skills:

  • Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
  • Ability to maintain confidential business information
  • Ability to respond to customers in a timely and effective manner
  • Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
  • Ability to work independently with minimal supervision
  • Ability to work under pressure
  • Strong troubleshooting, problem-solving and team player mindset is a plus
  • Proactive and enthusiastic to excel

Special Physical and/or Mental Requirements:

  • Domestic and/or International Travel may be required (up to 15%)
  • Willing and able to work additional hours when needed
  • Bend, lift, open and move product and related office items varying in weight from 1 to 30lbs, depending on need
Company DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.Company DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.

  • Entry Level Technical Support

    4 weeks ago

    Port Washington, United States Agilant Solutions Inc. Full time

    Job DescriptionJob DescriptionDescription:Job TypeFull TimeLocationPort WashingtonDepartmentService DeskReports toSenior Support LeadHoursAnytime between 8am-11pm EST AND must have weekend availability, Schedule is subject to change based on business needs.Position SummaryAgilant Solutions is looking for a Technical Support Analyst to support our retail SMB...

  • Entry Level Technical Support

    3 months ago

    Port Washington, United States AGILANT SOLUTIONS INC. Full time

    Job DescriptionJob DescriptionJob TypeFull Time LocationPort Washington DepartmentService Desk Reports toSenior Support Lead HoursAnytime between 8am-11pm EST AND must have weekend availability, Schedule is subject to change based on business needs. Position Summary Agilant Solutions is looking for a Technical Support Analyst to support our retail SMB...

  • (Entry Level) IT Support Specialist

    3 weeks ago

    Washington, United States Progression Incorporated Full time $40,000 - $45,000

    Job DescriptionJob DescriptionIT Support Specialist (Entry Level)Washington, DcMUST: Active Top-Secret clearance requiredExperienced in IT Support / Help Desk Tier I&II2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required2+ years Remedy Ticketing2+ years Active Directory2+ years of Desktop, Desk Side Support,...

  • (Entry Level) IT Support Specialist

    5 days ago

    Washington, United States Progression Incorporated Full time $40,000 - $45,000

    Job DescriptionJob DescriptionIT Support Specialist (Entry Level)Washington, DcMUST: Active Top-Secret clearance requiredExperienced in IT Support / Help Desk Tier I&II2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required2+ years Remedy Ticketing2+ years Active Directory2+ years of Desktop, Desk Side Support,...

  • Entry Level Sales Support Associate

    3 weeks ago

    Washington, United States Advanced Innovations Full time

    Job DescriptionJob DescriptionWe are Advanced Innovations, one of the leading providers in Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Sales Support Associate who has an exuberant personality and a passion for working with others! Our entry-level Sales Support Associates place a huge...

  • Entry Level Technical Support Role

    2 months ago

    Washington, United States Year Up Full time

    Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend.The program combines technical and professional training with access to...

  • Entry Level Customer Support Manager

    4 weeks ago

    Port Charlotte, United States RAMIR Solutions Full time

    Job DescriptionJob DescriptionWe are a growing business support firm looking to hire an Entry Level Customer Support Manager to help us with our newest client in the Venice/Sarasota area. Our primary goal is to facilitate customer acquisition and drive sales growth for our clients in the local area. We pride ourselves on fostering a collaborative and...

  • Entry Level Customer Support Manager

    1 week ago

    North Port, United States RANR Full time $52,000 - $65,000

    Job DescriptionJob DescriptionWe are a growing business support firm looking to hire an Entry Level Customer Support Manager to help us with our newest client in the Venice/Sarasota area. Our primary goal is to facilitate customer acquisition and drive sales growth for our clients in the local area. We pride ourselves on fostering a collaborative and...

  • Client Support Representative

    1 month ago

    Washington, United States Aurora Ripple Enterprises Full time

    We are looking for an entry-level Client Support Representative to join our robust, dynamic sales agency that believes success is achieved through open-door policies, networking and brainstorming sessions, and a stimulating environment that encourages growth and promotes leadership development instead of quotas. We have an immediate opening for a...

  • Entry Level Customer Support Representative

    4 days ago

    North Port, United States RANR Full time $52,000 - $58,000

    Job DescriptionJob DescriptionWe are an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Support Representative to...

  • Helpdesk Specialist Entry Level

    3 months ago

    Washington, United States AHU Technologies Inc Full time

    Job DescriptionJob DescriptionRole:Helpdesk Support Entry LevelClient : DC governmentLocation : Washington, D.C. (Onsite)Job Description :Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of...

  • Helpdesk/ Customer Support Entry

    3 months ago

    Washington, United States AHU Technologies Inc Full time

    Job DescriptionJob DescriptionRole:Helpdesk/ Customer Support EntryClient : DC GovernmentLocation :Washington DCJob Description:Customer Support Entry:9:30 - 6:00 pm shift but negotiable for schedulesi. Answer calls in a dynamic IT operations environment; supporting multiple agenciesii. Provide desktop support for technical issues in a Call Center...

  • Helpdesk Customer Support Entry

    1 month ago

    Washington, United States AHU Technologies Inc Full time

    Role:Helpdesk/ Customer Support Entry Client : DC Government Location : Washington DC Job Description: Customer Support Entry: 9:30 - 6:00 pm shift but negotiable for schedules i. Answer calls in a dynamic IT operations environment; supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site...

  • Technical Support Specialist

    21 hours ago

    Washington, Washington, D.C., United States Go intellects Inc Full time

    Job OverviewBenefits:Competitive salaryPosition Summary:*Hybrid role requiring on-site presence*Detailed Description:The Level 2 Technical Support Specialist offers assistance to clients encountering issues with computer systems and software, focusing on standard Windows desktop applications as well as proprietary software developed by Go Intellects Inc....

  • Helpdesk/ Customer Support Entry

    2 months ago

    Washington, United States AHU Technologies Inc Full time

    Job DescriptionJob DescriptionTITLE: Helpdesk/ Customer Support EntryLOCATION: Washington DC / OnsiteMINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience.REQUIRED EXPERIENCE: 1 yearINTERVIEWS: In PersonJob Description:The Customer Support Entry level is a first-level representative to the client technical support team. They...

  • Technical Support Analyst

    16 hours ago

    Washington, Washington, D.C., United States Progression Incorporated Full time

    Job OverviewPosition: IT Support Specialist (Entry Level)Location: Washington, DCRequirements:Active Top-Secret clearance is mandatoryExperience in IT Support / Help Desk Tier I & IIMinimum of 2 years in professional IT Support, including Laptop, Mobile Device, and Desktop Support2+ years utilizing Remedy Ticketing2+ years of experience with Active...

  • Technical Support Analyst

    6 days ago

    Washington, Washington, D.C., United States Sylver Rain Consulting Full time

    Sylver Rain Consulting is a leading provider of IT solutions, renowned for delivering skilled professionals to address diverse business requirements. Our expertise encompasses custom software development, cloud services, IT project management, compliance with 508 standards, artificial intelligence innovations, machine learning, and systems integration. We...

  • Entry Level Account Manager

    4 days ago

    North Port, United States RANR Full time $52,000 - $58,000

    Job DescriptionJob DescriptionWe are seeking a motivated and enthusiastic Entry Level Account Manager to join our team. In this role, you will support the senior account management team, nurture customer relationships, and contribute to revenue generation efforts through our residential outreach initiatives. As an Entry Level Account Manager, you will gain...

  • Helpdesk Customer Support Entry

    1 month ago

    Washington, United States Serigor Inc Full time

    Job Title: Helpdesk Customer Support Entry (Hybrid) Location: Washington, DC Duration: 12 Months+ Job Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 3 days onsite after first 30...

  • Marketing Manager

    6 days ago

    North Port, United States RANR Full time

    We are a business development and sales firm dedicated to delivering top-notch outreach and enrollment solutions to our valued clients. We pride ourselves on our commitment to excellence, innovation, and creating meaningful relationships with potential customers on behalf of our clients. As we continue to expand, we are seeking a motivated and enthusiastic...