Plant Quality Manager

Plant Quality Manager

PURPOSE OF POSITION:

This position is responsible for building and maintaining facility quality documentation, leading food safety training, responding to customer requests, implementing quality systems, and coordinating internal and third-party audits for Anchor Ingredients Co., LLC. This individual is the face of quality at our facilities and must ensure that quality systems and SOP’s are in place and functioning in their intended purposes.

RESPONSIBILITIES:

Documentation Management

• Maintain internal quality procedures necessary for compliance with customer and 3rd party requirements
• Review raw and finished product quality results for compliance to specifications
• Conduct regular reviews of facility documentation and update as necessary
• Maintain documentation for all third-party audit certification
• Maintain & update product specifications information for products produced at Anchor facilities
• Work with procurement and operations to refine inbound specs and grading criteria
• Manage the communication and direction around facilities non-conformance program

Customer Service

• Work alongside Sales and Customer Service Teams to ensure compliance with Anchor and customer requirements and product specifications
• Create and manage SOP’s in response to customer requests
• Send plant quality documentation in response to customer requests
• Work with Plant Management to Investigate, document, and respond to non-conformances regarding products produced
• Research lot, PO and/or COAs to respond to inquiries from internal or external customers

Process Improvement

• Provide guidance for all standard operating procedures related to quality, sanitation, and food safety
• Drive quality project management as it relates to corrective action, non-conformance, process improvement and audits
• Proactively identify opportunities to increase operational efficiencies and communication
• Generate quarterly key performance data for quality management and operation leadership review

Safety

• Support and adhere to the Company’s Safety Program.

Food Safety

• Coordinate, lead, and provide meeting minutes for monthly food safety meetings across all sites
• Update training material and/or develop material when new training topics arise
• Responsible for new-hire and annual food safety training of all plant operators, mechanics, and supervisors
• Foster and grow food safety culture across all operations

Third Party and Internal Auditing

• Act as company designated SQF Practitioner
• Perform all monthly internal auditing functions across the Anchor facility network
  1. Record findings and determine corrective actions for quality management and senior leadership review
  2. Follow up to ensure corrective actions have been implement and are effective
• Coordinate and host all customers for third-party, and SQF audits at Anchor facilities unless otherwise directed by Quality Manager

Quality Control

• Coordinate sample requests from Anchor facilities to internal customers including sales, logistics, accounting, quality, and operations
• Ability to perform various testing, retesting, and calibrations of quality equipment including NIR, Reveal Q+, Rotap particle size testing with a general understanding of grain handling/sampling standards

Quality Systems

• Manage internal non-conformance database, set up new user access and troubleshoot issues with network administrator
• Manage QA incidents for Anchor facilities.
• Key user of iAuditor software
  1. Update corrective actions and maintain site specific templates
• Identify and implement solutions for potential risk exposure

General Responsibilities

• Up to 80% travel, traveling to Anchor locations across the Upper Midwest.
• Project work or items outside of this Job Description, as specified from time to time by the Director of Operations.
• In common with all other personnel within Anchor Ingredients, the Job Holder is required to adhere to the Company’s policies on Safety, Hygiene and good housekeeping. Specifically:
  1. To take reasonable care for the health and safety of himself/herself and that of other persons who may be affected by his/her acts or omissions;
  2. To co-operate regarding any duty or requirement;
  3. To report to his/her immediate manager any hazard which may be discovered on at the place of work.

QUALIFICATIONS:

The ideal candidate will possess the following:

• Bachelor’s degree in related field
• 5+ Years of Plant Quality or Quality Systems experience
• Meticulous attention to detail and accuracy in work product
• Demonstrated problem solving experience
• Proficient in Microsoft Office products including Outlook, Excel, Teams, Word, and PowerPoint
• Ability to see the big picture while focusing on the process and procedures necessary to produce deliverables
• Ability to establish and meet deadlines
• Flexibility and the ability to thrive in a fast-paced environment
• Excellent interpersonal skills and a team player

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates within both a professional office environment as well as ingredient processing facilities.

While performing the duties of this job within the processing facilities, the employee will be exposed to machinery and moving parts. The employee may be exposed to adverse weather conditions, high precarious places and confined spaces, & airborne particles including grain dust and hazardous materials or fumes, which may require the use of PPE. The noise level in some of the work environments may require the use of hearing protection. While performing the duties of this job inside the office, the employee is frequently exposed to normal working conditions for an office environment with a noise level that is usually quiet to moderate.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to stand for long periods of time as well as use hands or fingers to reach or handle, and to reach with hands and arms. The employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee will occasionally lift and/or move up to 40 pounds. All vision abilities are required to encompass close-up work. On occasion, employee must be able to tolerate and endure extended seasonal hours and maintain alertness to meet deadlines.

ABOUT THE COMPANY:

Headquartered in Fargo, ND, Anchor Ingredients is the most customer-centric, innovative and transparent farm-to-food partner, dedicated to delivering premium ingredients and added value services to the food and pet food industries. Our farm-level relationships, combined with our global reach, allow us to efficiently procure and process ingredients from around the region and throughout the world, uniquely positioning us to fulfill our customers' diverse ingredient requirements. We take pride in our world-class team which boasts extensive industry experience combined with an unwavering dedication to our company’s mission, vision and values, and a commitment to delivering quality and innovation throughout the entire food supply chain.

DISCLAIMER:

This job description is not a complete description of responsibility, but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. Anchor Ingredients reserves the right to revise the job description as circumstances warrant. All candidates who receive a written offer of employment will be required to successfully pass a background check, as well as testing for commonly abused controlled substances in accordance with the company’s Drug Free Workplace Policy. Anchor Ingredients is an at-will employer, which means that either the employee or the company may terminate the relationship at any time, with or without notice, and with or without cause. We are an equal opportunity employer.