Inside Sales Representative
4 weeks ago
The Inside Sales Representative is responsible for management of Inbound marketing leads, software maintenance renewals, supporting territory reps, and closing assigned opportunities. The ISR position will report to the Inside Sales Manager. Core goals will include generating web product demos/meetings, delivering software demonstrations, and consulting with customers over Zoom/Teams, while maintaining high customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Respond to customer inquiries via phone, chat, and e-mail. Assist potential customers during their evaluation process, create quotes, coordinate with channel partners, and help close sales
- Develop and grow new business relationships with new prospects within Key Accounts
- Maintain accurate customer and pipeline records within CRM system and submit accurate and timely activity reports as required
- Conduct product demonstrations via Zoom/Teams to potential customers
- Capture and share information regarding local market opportunity and identifying new business opportunities and channel partnerships
- Other duties as assigned
- Experience with telemarketing, lead generation, or cold calling
- Ability to understand an organization’s business drivers, challenges, pain points
- Ability to converse and consult with customers, providing educational value during the process
- Ability to learn data center management software product and demonstrate it via Zoom/Teams
- Able to build meaningful business relationships with key partners, customers, prospects and internal colleagues
- Excellent listening, written, verbal, and remote presentation skills
- Confident and able to differentiate yourself
- Passion for selling (IT industry background preferred)
- Enthusiastic and self-starting approach
- Ability to use Microsoft Office 365, CRM (Hubspot), and other sales and marketing automation tools.
- BA/BS degree or technological certifications are preferred
- We are all about delighting our clients and live/breathe the end client/user experience
- We have amazing PTO Policy that allows you to take care of yourself and your family
- We offer medical, dental, vision and life insurance to employees
- We believe in collaboration, teamwork, creativity and taking initiative
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Do you want to work with a leading global software company in the data center industry experiencing double digit growth in each of the last 5 years?
Do you want to build a strong career foundation with a company that continues to grow and expand?
If yes, come join us
Sunbird is an EEO/AA/ADA/Veterans employer.
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