Customer Service Representative

2 weeks ago


Houston, United States Connect Staffing Full time
Job DescriptionJob Description

MUST HAVE AT LEAST ONE YEAR OF CUSTOMER SERVICE EXPERIENCE


Connect Staffing is looking for a dedicated Customer Service Representative for a supplier company in Northwest Houston


Schedule: Monday - Friday 8:00am - 5:00pm


Customer Service Representative Requirements:


  • Must have at least one year of customer service experience.
  • Must be Bilingual in English and Spanish.
  • Must be able to pass a background and drug test.
  • Can manage through multiple computer applications with speed and accuracy.
  • Professional verbal and written skills.
  • Prior experience in roles such as Technical Support Agent, Account Manager, Insurance Agent, Health Insurance Agent and Client Support Specialist is a big plus


Customer Service Representative Benefits:


  • Affordable medical and dental plans.
  • Referral program.
  • Potential to get hired on by company fulltime.
  • Paid Holidays.
  • Ability to grow within the company.


Customer Service Representative Responsibilities:


  • Collaborate with other departments for troubleshooting issues and find solutions.
  • Answer phone calls and emails in a timely efficient manner.
  • Reset passwords for customers and assist them in navigating the web platform.
  • Check on order statuses daily and provide updates to customers.
  • Print out order tickets and partial shipments to warehouse for processing.
  • Handle upset customers and stressful situations professionally.


We're also hiring for welder, warehouse, forklift, cherry picker, and furniture installer jobs in the greater Houston area


#CONRP



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