Customer Service Representative

3 months ago


Homestead, United States USA Auto Glass Inc Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. BI-LINGUAL REQUIRED

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Bilingual

We are willing to fully train in the auto glass industry.

Company DescriptionU.S.A. Auto Glass has been proudly serving the South Florida community since 2004. Our goal is to ensure our customers are left with a sense of satisfaction, knowing they've received a job well done.Company DescriptionU.S.A. Auto Glass has been proudly serving the South Florida community since 2004. Our goal is to ensure our customers are left with a sense of satisfaction, knowing they've received a job well done.

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