Slot Assistant Shift Manager

1 week ago

Pauma Valley, United States Casino Pauma Full time
Job DescriptionJob Description

SUMMARY:

Supervise slot department during the assigned shift. Ensure that all areas are staffed and directs all slot personnel throughout the shift. Serves as witness on major jackpots and signs checks. Maintain the highest standards of customer service and integrity in the slot department.

 

MINIMUM QUALIFICATIONS:

  • Three years experience working as a slots employee in a casino with coin/cash/ticket-slots with at least one year as a slot Lead Attendant or higher.
  • Ability to work effectively with co-workers and the public.
  • Ability to communicate effectively orally and in writing.
  • Knowledge of effective money handling procedures.
  • Ability to make change and mentally perform basic math calculations.
  • Skilled in resolving customer and employee relation issues.

 

EDUCATION:

High School Diploma or GED (required); College Degree (preferred)

 

LICENSE REQUIREMENTS:

Able to obtain and maintain a Pauma Gaming Commission License

 

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

  • Oversee department operations during the assigned shift to insure exceptional customer service.
  • Assist slot attendants with correcting coin, hopper and bill collector jams; complete hopper fills.
  • Witness all major jackpot wins, sign jackpot checks, and complete hand pays.
  • Communicate with customers to answer questions and resolve disputes. Implement all Casino procedures relating to slot operations and monitor areas for cleanliness.
  • Perform special assignments as assigned by Slot Shift Manager and/or Slot Director.
  • Develop shift schedules and schedule employees. Insure that shift is properly staffed at all times.
  • Performs other duties as assigned

 

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)

  • Constantly walking and standing
  • Constant hearing, seeing and talking
  • Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping

 

WORKING CONDITIONS:

  • Work is performed indoors in a climate-controlled environment
  • Close spaces while working with others
  • Excessive noise and smoke

*Constantly = over 2/3 time Frequently = 1/3-2/3 time Occasionally = under 1/3 time

 

NATIVE AMERICAN PREFERENCE STATEMENT
Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.

 

Company DescriptionCasino Pauma is known as the premier local's casino - where everyone knows your name. We take pride in our team members and our guests - making sure that they understand that they are part of our family.Company DescriptionCasino Pauma is known as the premier local's casino - where everyone knows your name. We take pride in our team members and our guests - making sure that they understand that they are part of our family.

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