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Receptionist Fashion Customer Service Assistant
2 months ago
We've been in the shoe business since 1971. Over the last 40 years, our family company grew from a small shoe manufacturer to a globally recognized fashion footwear distributor. As we grew, our privately-owned family business expanded into a family of four unique brands: Chinese Laundry, CL By Laundry, Dirty Laundry and 42 Gold premium collection.
Work environment includes: Front office setting
**Schedule:** 8 am to 5 pm = Monday through Friday – 40 hours per week
**Pay** $20.00 per hour
**Overview:**
This position offers growth opportunities and a chance to work in the dynamic fashion industry. You will need administrative skills, customer service skills and courteous demeanor. If you are a proactive individual with excellent multitasking abilities, we encourage you to apply for this role.
We are seeking a detail-oriented and organized Receptionist/Customer Service Assistant to join our team. The ideal candidate will be responsible for handling various administrative tasks and providing exceptional customer service.
**Responsibilities: **
- Greet and assist visitors in a professional manner
- Answer questions from customers regarding their order status
- Look up customer orders and advise on when order will arrive
- Answer and direct phone calls using proper phone etiquette
- Perform data entry tasks with a high level of accuracy
- Assist with project coordination and clerical duties
- Utilize computerized systems for office tasks
- Handle incoming and outgoing mail and packages
- Support office staff with administrative tasks as needed
**Qualifications: **
- Proven experience as a Receptionist or Administrative Assistant
- Strong organizational skills with the ability to prioritize tasks
- Excellent written and verbal communication skills
- Familiarity with phone systems
- Ability to manage multiple tasks efficiently
- Exceptional attention to detail and accuracy in data entry
- Proficient in Microsoft Office: Word, Excel and Outlook
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Dental
Disability
Paid time off
Vision insurance
Employee Discount
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification.
