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Front Office Customer Service Representative
5 months ago
Job Responsibilities:
Computer Skills- Familiarity with Software Apps
Email management
Scheduling Client Appointments- Accurately track client's orders & merchandise availability.
Exceptional communication with clients
Soft skills to communicate with customers in person & over the phone.
Qualifications:
Ability to work well with others
Able to sit, stand, and move around for a long period of time
Ability to micromanage both client track list & merchandise availability
Duties:
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Schedule appointments and manage the office calendar
- Verify insurance coverage and assist with billing inquiries
- Maintain patient records and update information as necessary
- Assist with office management tasks such as ordering supplies and managing inventory
- Provide exceptional customer service to ensure patient satisfaction
Skills:
- Proficiency in using phone systems and computerized scheduling software
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Excellent organizational skills with the ability to multitask and prioritize responsibilities
- Attention to detail to ensure accurate record keeping and billing
As a Customer Service Representative in our office, you will play a vital role in providing exceptional service to our patients. You will be responsible for managing the front desk, scheduling appointments, creating quotes and invoices, and assisting with billing inquiries. Your friendly demeanor, strong organizational skills, and attention to detail will contribute to the smooth operation of our office.
This position is seasonal and part-time. We are expecting a high volume of clients and your position is set to be from Novemeber to December. However, This job position does have the potential of becoming a full time postion that goes beyond the seasonal time frame required.
We are a growing Event and Party Rental company in the Culver City area.
Apply now to join our dedicated team
Job Types: Part-time, Temporary
Pay: $17.00 - $18.00 per hour
Expected hours: 16 – 30 per week
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Optional)
- English
Work Location: In person
Company DescriptionJoin our team as a Party Rental Driver and play a vital role in creating memorable experiences for our customers. We are a leading party/event rental service provider seeking reliable and customer-oriented individuals to deliver and set up event equipment for various events throughout Los Angeles. From corporate events to residential events. You will have the opportunity to visit many parts of Los Angeles you may never have gone to. You will have the chance to meet great people along the wayCompany DescriptionJoin our team as a Party Rental Driver and play a vital role in creating memorable experiences for our customers. We are a leading party/event rental service provider seeking reliable and customer-oriented individuals to deliver and set up event equipment for various events throughout Los Angeles. From corporate events to residential events. You will have the opportunity to visit many parts of Los Angeles you may never have gone to. You will have the chance to meet great people along the way