Account Manager

1 month ago


Essex Junction, United States Autumn Harp Inc. Full time
Job DescriptionJob Description

We are seeking a Account Manager to join our team in an environment with strong commitment to internal and external customer service. The successful candidate will be responsible for executing strategic plans to ensure maximum volume, profitability and customer relations to drive long term growth for Autumn Harp. The Account Manager is responsible for maintaining long-term relationships with a designated portfolio of strategic customers, while growing sales volumes through new product development.

Desired Skills and Experience

  • Establishes deep relationships with existing accounts to service current and new product offerings ensuring the sales pipeline remains full with qualified opportunities for Strategic Accounts
  • Maintain trend and industry knowledge through trade show attendance, industry events, and marketplace research
  • Creates and analyzes customer profiles including financial and marketing data, in order to identify potential new product diversification
  • Brings new products to market by originating and initiating product concepts, issuing product profiles, liaising with customer and R&D to ensure timely and appropriate formula development and establishing schedules with the account manager
  • Evaluates customers’ existing and potential product needs and make recommendations for bluesky & library product ideas
  • Keeps management informed by providing activity and results reports on a monthly basis or as needed
  • Monitors competition by gathering marketplace information on pricing, products and merchandising techniques.
  • Collaborate with R&D, Supply Chain, Finance and Manufacturing (as appropriate) to develop and deliver new products and/or services, with the intent of keeping Autumn Harp competitive and innovative
  • Recommends the nature and scope of future product lines
  • Develops and maintains effective working relationships with key external and internal customers to ensure the integrity, quality and delivery of products and customer service
  • Evaluate opportunities for feasibility, profitability and overall business fit in collaboration with VP of Strategic Accounts
  • Travel as necessary, up to 30%

Qualifications

  • Minimum of BA or BS in a business concentration
  • 5+ years of Account Management experience
  • Proficient with the Microsoft suite (Word, Excel, PowerPoint, Outlook)
  • Superior people skills, including ability to present well in front of customers
  • Excellent verbal and written communication skills
  • Supportive team player with strong work ethics
  • Creative thinker who is highly entrepreneurial and independent


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