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Slot Assistant Shift Manager
1 month ago
Supervise slot department during the assigned shift. Ensure that all areas are staffed and directs all slot personnel throughout the shift. Serves as witness on major jackpots and signs checks. Maintain the highest standards of customer service and integrity in the slot department.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
· Oversee department operations during the assigned shift to insure exceptional customer service.
· Assist slot attendants with correcting coin, hopper and bill collector jams; complete hopper fills.
· Witness all major jackpot wins, sign jackpot checks, and complete hand pays.
· Communicate with customers to answer questions and resolve disputes. Implement all Casino procedures relating to slot operations and monitor areas for cleanliness.
· Perform special assignments as assigned by Slot Shift Manager and/or Slot Director.
· Develop shift schedules and schedule employees. Insure that shift is properly staffed at all times.
· Performs other duties as assigned.
Company DescriptionCasino Pauma is known as the premier local's casino - where everyone knows your name. We take pride in our team members and our guests - making sure that they understand that they are part of our family.Company DescriptionCasino Pauma is known as the premier local's casino - where everyone knows your name. We take pride in our team members and our guests - making sure that they understand that they are part of our family.
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