Community Manager

7 days ago

Durham, United States Community Association Management, Limited Full time
Job DescriptionJob Description

This position reports to the Director of Operations and works under the guidance of the Community Regional Manager for the assigned region. The Community Manager is an integral role within the organization and serves as a pillar for the Homeowners Associations we serve. The incumbent is responsible for effectively building and sustaining relationships with HOA Board Members within their assigned portfolio.

Essential Duties and Responsibilities

Meeting Management

  • Prepares for and attends Board meetings, annual meetings, or special meetings of the association and its members, including preparing meeting notices in compliance with governing documents, financial reports, assisting with voting, submission and collection of ballots, rules of order, and other matters pertaining to meeting oversight.

Finance Management

  • Prepares annual draft budgets and ensures accurate billing of assessments for the assigned portfolio.

Vendor Management

  • Reviews vendor invoices before payment, compares vendor expenses to budget, noting trends and indications of problems and addressing concerns with the association board of directors.
  • Solicits bids for maintenance and construction projects, participates in the selection of contractors and vendors, evaluates prospective vendors/contractors, makes recommendations to association, works with local governmental agencies to ensure compliance with local/state requirements, acts as liaison between Association and general contractor during construction projects.

Project Management

  • Works in conjunction with association board to determine long-term needs regarding capital improvements, infrastructure and related items, analyze budget to prepare for future expenditures, determine limits of association responsibility for future improvements, ensure that Association’s future decisions are consistent with association’s reserve study. If no reserve study exists, consistently encourage clients to obtain such.
  • Processes and tracks all architectural requests by homeowners, including a cursory review of all requests for architectural changes for compliance with Association governing documents, rules and architectural restrictions prior to submission to community committees.
  • Inspects community and facilities in order to determine maintenance and security needs. Prepares list of action items for presentation to association board.

Incident Management

  • Principally responsible for preparation of reports and insurance claims for damages to Association property, including evaluation and assessment of damage, estimating cost of repairs, reviewing applicable insurance policies and recommending appropriate course of action to association with respect to claim-filing, and ensures repairs are made in accordance with the Board of Director’s approval.

Compliance Management

  • Provides monthly management report to Board of Directors with recommendations, as appropriate, to enhance community appearance values, and promote harmony among residents. Matters addressed to include financials, work orders, open tasks, status updates, inspections, compliance issues and advising Board of Directors.
  • Assists in process of amending association governing documents.
  • Monitors compliance with rules and regulations of the association, works in cooperation with Compliance Inspector (if applicable) by providing assistance and knowledge of association rules to identify violations, schedules violation hearings, may be required to act/testify on behalf of Association in court proceedings as necessary, works directly with board of directors for clarification of any vague or ambiguous covenants.

Requirements:

  • Must have reliable transportation and ability to visit communities on regular basis
  • Strong communication and organizational skills
  • Detail oriented
  • Excellent time management
  • Customer Service Skills
  • Ability to multi-task and produce exceptional results
  • Must represent the organization in a positive and professional manner.
  • Works well in a team environment with a diverse group of people.
  • CMCA, AMS, or PCAM preferred

Qualification and Experience

Associate degree; or equivalent from a two-year college or technical school; or 3 or more year’s related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

40-hour work week typically 8:00 A.M. – 5:00 P.M. Monday through Friday.

Work week may require after hours and weekend work/meetings and the ability to respond to on-call requests to respond to emergencies.

Will involve travel to sites, with exposure to normal safety hazards associated with traveling in conjunction with property management.

 

Given the COVID-19 pandemic, and the need to protect our employees, clients, and vendors, Community Association Management requires all employees, including newly hired employees (on their first day of employment) be fully vaccinated or be able to submit appropriate documentation showing an approved exemption from the COVID-19 Vaccination due to a medical or sincerely held religious belief.

All employees are required to provide documentation of the vaccination series against COVID-19.

Company DescriptionCommunity Association Management is a premier association management company serving HOAs, POA, condo associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Our team of credentialed professionals and industry specialists provides proven solutions and innovative management services.

We are an innovative community association management company that provides sound guidance, flexible solutions, and exceptional service. WE are looking for individuals that themselves to a standard of excellence. If that sounds like you, we encourage you to apply.

Given the COVID-19 pandemic, and the need to protect our employees, clients, and vendors, Community Association Management requires all employees, including newly hired employees (on their first day of employment) be fully vaccinated or be able to submit appropriate documentation showing an approved exemption from the COVID-19 vaccination due to a medical or sincerely held religious belief.

All employees are required to provide documentation of the vaccination series against COVID-19.Company DescriptionCommunity Association Management is a premier association management company serving HOAs, POA, condo associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Our team of credentialed professionals and industry specialists provides proven solutions and innovative management services. \r
\r
We are an innovative community association management company that provides sound guidance, flexible solutions, and exceptional service. WE are looking for individuals that themselves to a standard of excellence. If that sounds like you, we encourage you to apply.\r
\r
Given the COVID-19 pandemic, and the need to protect our employees, clients, and vendors, Community Association Management requires all employees, including newly hired employees (on their first day of employment) be fully vaccinated or be able to submit appropriate documentation showing an approved exemption from the COVID-19 vaccination due to a medical or sincerely held religious belief.\r
\r
All employees are required to provide documentation of the vaccination series against COVID-19.

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