Current jobs related to Customer Service Specialist - Dedham - Marathon Physical Therapy
-
Customer Service Specialist
3 months ago
Dedham, United States Marathon Physical Therapy Full timeJob DescriptionJob DescriptionSalary: $17/hr and up Marathon Physical Therapy & Sports Performance is a privately owned, multi-location practice with a staff of physical therapists, massage therapists, athletic trainers, exercise physiologists, pilates & yoga instructors, CSCS, and personal trainers with a mission to provide high quality physical therapy...
-
Certified Nursing Assistant
4 months ago
Dedham, United States Senior Living Recruiting Specialist Full timeAre you an experienced CNA that is looking for stability, an opportunity for career growth and great benefits If you answered yes, this job may be for you. Our client is seeking CNAs that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their career. Position yourself with a company that will...
-
CHHA's | CNA's | Great Benefits
2 months ago
Dedham, United States Senior Living Recruiting Specialist Full timeFT | AM -7 AM-3 PM FT | PM - 3 PM - 11 PM FT | OVN - 11 PM - 7 AM (EOW) Senior Living Recruiting Specialist is seeking a passionate leader for this assisted living. Are you an experienced CNA who is looking for stability, an opportunity for career growth, and great benefits? If you answered yes, then this job may be for you. Our client is seeking CNAs that...
-
Housekeeper | Caregiver | Awesome Community
4 months ago
Dedham, United States Senior Living Recruiting Specialist Full timeAre you an experienced Housekeeping |HHA that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job may be for you. Our client is seeking Housekeepers that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their career. Position yourself with a...
-
Customer Engagement Specialist
3 days ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize being present for our clients throughout their financial journey. Our commitment extends to our employees, who are essential to our success over the years. We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Retirement Plans, Life Insurance, and more.ROLE...
-
Customer Engagement Specialist
3 days ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support in a professional and friendly manner. Our commitment to our employees is just as strong, ensuring a rewarding work environment that has sustained us for over 192 years. We offer a comprehensive benefits package, including Medical, Dental, Vision,...
-
Customer Engagement Specialist
1 week ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize our clients' journeys by providing exceptional support in a warm and professional manner. Our commitment to our employees is equally strong, as we recognize that our success over the past 192 years is due to their dedication. We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible...
-
Outlet Sales Specialist
4 months ago
Dedham, United States Bob's Discount Furniture Full timeWelcome and engage customers, providing them with world class customer service and offer customers an unforgettable shopping experience Generating sales through a low pressure consultative approach. Required Qualifications Energetic, self-motivated c Sales Specialist, Sales, Outlet, Specialist, Customer Service
-
Customer Service Representative
3 days ago
Dedham, Massachusetts, United States TJ Maxx Full timeJoin Our Vibrant Team at TJ MaxxWe are seeking motivated individuals to become part of our energetic workforce at TJ Maxx. In this role, you will engage with customers, uphold store cleanliness, and play a key role in advancing your career.Demonstrate outstanding customer service abilitiesFoster a positive store atmosphere through integrity and...
-
Customer Service Operations Supervisor
1 week ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob TypeFull-timeDescriptionAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support in a welcoming and professional environment. Our commitment to our employees is paramount, as their dedication has been integral to our 192-year legacy. To ensure our team is well-supported, we offer a comprehensive benefits package that...
-
Customer Service Operations Supervisor
1 week ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support through a friendly and professional approach. Our commitment to our employees is equally strong, as we recognize that our success over the years is due to their dedication. We offer a comprehensive benefits package that includes Medical, Dental, Vision,...
-
Client Relations Specialist
1 week ago
Dedham, Massachusetts, United States Alpha Ascension Inc. Full timeAbout Alpha Ascension Inc.:At Alpha Ascension Inc., we pride ourselves on being a management firm that prioritizes a culture of inclusivity and diversity. Our employees are our greatest asset, and we strive to create a supportive environment where every team member's voice is valued and acknowledged. Join our team and benefit from our commitment to your...
-
Customer Service Team Leader
1 week ago
Dedham, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support every day in a welcoming and professional environment. Our commitment to our employees is equally strong, as they are the foundation of our 192-year legacy. We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible...
-
Team Member
3 months ago
Dedham, United States Chick-fil-A Dedham Full timeJob DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & developmentCompensation: Starting at $15/hrGeneral ResponsibilitiesRead, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Deliver...
-
Team Member
3 months ago
Dedham, United States Chick-fil-A Dedham Full timeJob DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & developmentCompensation: Starting at $15/hrGeneral ResponsibilitiesRead, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Deliver...
-
Customer Service Team Member
3 months ago
Dedham, United States Chick-fil-A Dedham Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFree uniformsOpportunity for advancementTraining & developmentChick-fil-A Dedham - Customer Service ($15-$16)Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers lives and the communities it serves? Do you love working in a...
-
Solar Energy Customer Service Representative
4 weeks ago
Dedham, United States Alpha Ascension Inc. Full timeJob DescriptionJob DescriptionThe renewable and solar energy sector is thriving, and so are we! Alpha Ascension is on the lookout for a motivated Solar Energy Customer Service Representative to help connect customers with tailored solar solutions while contributing to environmental sustainability. This role is part of a statewide effort to shift the utility...
-
Customer Service Team Member
2 weeks ago
Dedham, United States Chick-fil-A Full timeBenefits: Employee discounts Free uniforms Opportunity for advancement Training & development Chick-fil-A Dedham - Customer Service ($15-$16) Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers' lives and the communities it serves? Do you love working in a fast-paced team...
-
Customer Service
6 days ago
Dedham, United States Whole Foods Market Full timeJob DescriptionIn addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their locations Store Trainer, Team Member Services Generalists, and other qualified Team Members....
-
Customer Service
1 week ago
Dedham, United States Whole Foods Market Full timeJob DescriptionIn addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members....
![Marathon Physical Therapy](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 months ago
Marathon Physical Therapy & Sports Performance is a privately owned, multi-location practice with a staff of physical therapists, massage therapists, athletic trainers, exercise physiologists, pilates & yoga instructors, CSCS, and personal trainers with a mission to provide high quality physical therapy along with complimentary Health & Wellness programs.
We are continually searching to add both part and full-time team members at all clinic locations. Ideal Customer Service Specialist candidates have a passion passion for providing excellent patient and client care for our physical therapy and health & wellness services. Ideal person will be a self-motivated, self-directed individual who will model and promote Marathon’s mission of “Keeping You Well Throughout The Race Of Life”. This position requires day and evening hours...
Position Description: Summary/Objective The customer service specialist serves patients by greeting and helping them. Performs routine administrative work in answering telephones, receiving the public, providing customer assistance, maximizing provider schedules, maintaining records/accounts, and financial reconciliation.
Essential Duties & Responsibilities:
1. Welcomes patients and visitors, in person or on the telephone; answering or referring inquiries.
2. Follows scripted scenarios provided.
3. Optimizes patients' satisfaction and provider schedule by scheduling appointments in person or by telephone, according to the practice’s scheduling policy; confirms appointments; follows up with “no shows” according to the clinic’s no-show policy
4. Makes reminder calls to patients with upcoming appointments (Evaluations and cash-based one-on-one appointments).
5. Keeps patient appointments on schedule by notifying provider of patient's arrival, when possible.
6. Maintain the reception and front desk area.
7. New/existing/returning patients: Maintains patient accounts by obtaining, recording, and updating personal and financial information with authorization department (electronically or by phone) to verify that the patient is covered by that insurance, as needed. Corrects any registration errors.
8. Assists patients in completing medical history, consent and acknowledgement forms, if necessary
9. Request needed updates for all returning/new/existing patients
10. Checks in the patient; collects co-pays and outstanding balances on patient accounts
11. Helps patients in distress by responding to emergencies.
12. Protects patients' rights by maintaining confidentiality of personal and financial information.
13. Fills open slots in the daily schedule; schedules future appointments as available for patients and directed by the provider
14. Maintains operations by following policies and procedures; reporting needed changes.
15. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; end of shift reconciliation.
16. Performs photocopying, faxing and other clerical duties
17. Manages inventory of non-clinical office supplies; orders and reports needs
18. Opens and distributes mail, as authorized
19. Other duties as assigned.
Qualifications & Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Multi-tasking, Flexibility, Initiative, Ethical Conduct, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Communication proficiency and computer proficiency.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk; or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and distance vision.