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Client Relations Specialist

2 months ago

Dedham, Massachusetts, United States Alpha Ascension Inc. Full time
About Alpha Ascension Inc.:

At Alpha Ascension Inc., we pride ourselves on being a management firm that prioritizes a culture of inclusivity and diversity. Our employees are our greatest asset, and we strive to create a supportive environment where every team member's voice is valued and acknowledged. Join our team and benefit from our commitment to your professional growth and development.

Position: Entry-Level Client Relations Specialist

We are on the lookout for an Entry-Level Client Relations Specialist who is enthusiastic about engaging with customers and collaborating with colleagues. If you possess a strong desire to excel and provide outstanding customer service, we would love to hear from you.

Key Responsibilities:
  • Proactively reaching out to customers to address product-related inquiries
  • Managing difficult customer interactions with a constructive mindset and solution-oriented approach
  • Acquiring and implementing sales strategies for effective customer negotiations
  • Processing purchase orders and assisting with client onboarding
  • Establishing new accounts and ensuring prompt responses to client inquiries
  • Engaging in continuous training and skill enhancement initiatives
Essential Skills:
  • Approachable and personable attitude with an emphasis on fostering positive relationships
  • Strong multitasking abilities paired with excellent communication skills
  • Prior experience in customer service and sales enhancement
  • Capability to remain composed in high-pressure situations