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Customer Services Representative
1 month ago
Jerm’s is looking for a customer service representative A CSR at Jerm’s would be handling daily phone calls, emails and scheduling jobs. This person would need to…
- Have a professional presence when speaking with customers
- Maintain and update our customer database with complete and accurate information.
- Schedule and order materials for jobs.
- Have the ability to prioritize the most urgent customer calls.
- Relay detailed and accurate information to the technicians in the field.
- Record and report the service calls and emergencies.
- Participate in training to ensure professional growth.
- Update customers throughout the day on the technician’s progress.
Experience is a plus, but not required. Excellent communication is required for this fast paced paced environment.
About Jerm’s -
We are a growing home service company that focuses on giving the best plumbing & HVAC service in the Upper Valley. We focus on providing 5 star service from beginning to end.
