Desktop Support with Pharma Domain
4 weeks ago
Responsibilities:
Manage requests incidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation
Working in a life science laboratory environment including GxP environments
Assist Instrument Vendors with PC installation and network connection to the Lab Network
Maintain documentation of stand alone scientific applications and configuration in run books
Manage the Lab Systems Inventory and Application repository
Deploy standardized PC hardware and deploy to laboratory environment
Maintain Lab Systems in Active Directory Operational Units and GPO
Maintain Operating System Patch levels using Push Management policy and tools
Maintain and support Laboratory PC Backup Systems
Assist with defined project deliverable manage lab system maintenance and provide oversight for the successful execution of services
Work with Scientific Staff lab systems infrastructure and security aligning in the review and execution of support and maintenance work
Provide work updates tracking monthly financial reports and monitoring work planning activities and contract spend
Review and or update procedures for the ongoing maintenance of lab systems
Qualifications:
Possess a problem solving mindset
Bachelor’s Degree in Information Technology or similar field
5 years of experience in the following
o Information technology support role for laboratory computing operations
o Working in a life science laboratory environment including GxP environments
o PC hardware and troubleshooting connectivity to Enterprise Network Services
o Lab instrument connection configuration integration and maintenance support
o Support Microsoft Windows OS in Enterprise Active Directory Environment
o Managing OS Images and data backup systems
o Maintaining scientific instrumentation and software in a validated environment
Experience with Waters Empower SDMS eLIMS or similar instrument systems
History of successful independent and collaborative work in individual and team environments
Possess strong written and oral communication skills
GxP knowledge and understanding
Company DescriptionVDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.Company DescriptionVDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
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