IT Help Desk

2 weeks ago

Laguna Hills, United States PrideStaff Full time
Job DescriptionJob Description

A leading international manufacturing company with a facility in Laguna Hills is looking for a Software and Systems Support Tech. The company produces products in a broad range of precision measuring tools and hand tools used in medical manufacturing, electronics, aerospace, automotive, and many others. The primary responsibilities of this position are to ensure all customer service technical requests are efficiently performed with quality and professionalism under the company’s policies/procedures.

This is a temp-to-hire opportunity and pay ranges from $25 to $29/hour to start, with an increase review once hired by the company. There's also a generous employee benefits package which includes full medical and dental, 401K, and a stock purchase program.

The essential functions of this position include:

  • Assist customers and sales staff with software and metrology-related questions
  • Assist customers and sales staff with product-related technical issues
  • Support may be over the phone, Zendesk Ticketing System, via web meeting or in person
  • Maintain records on all systems in the field for software type and version and review for upgrade potential
  • Basic knowledge of TCP/IP, Networking
  • Proficient in Windows Operating system.
  • Assembly of PC Hardware and installation of Software, Drivers.
  • Evaluation of returned products via the RMA process
  • Assist with customer training
  • Assist with Product User Manual writing & editing
  • Assist with Technical Bulletin writing and organization
  • Assist the team in achieving company and department goals
  • Adhere to all environmental health and safety rules, regulations, and work instructions
  • Great interpersonal skills for a multi-functional design team environment. Proven ability to inspire and accomplish projects in a team setting.
  • Ability to work under pressure on multiple projects.

Requirements:

  • Bachelor of Science degree in Computer Science, IT, Engineering or similar technical field and 3+ years of experience.
  • Great interpersonal skills for a multi-functional design team environment. Proven ability to inspire and accomplish projects in a team setting.
  • Be capable of translating incomplete customer and product requirements into useful technical specifications.
  • Ability to work under pressure on multiple projects.
  • Excellent communication skills are essential.
  • Ability to travel occasionally and work directly with global partners, customers, and suppliers (once hired by the company).
Company DescriptionPrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.Company DescriptionPrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.

  • Help Desk Engineer

    2 weeks ago

    Laguna Hills, United States ZEPHYR NETWORKS INC Full time

    Job DescriptionJob DescriptionWe are seeking a Help Desk Engineer to join our team! You will resolve computer-related issues for your clients.Responsibilities:Manage Help Desk tickets in a timely mannerProvide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and...

  • Help Desk Technician

    5 days ago

    Auburn Hills, United States Georgia IT Inc Full time

    Help Desk Technician - Auburn Hills, MI Onsite Contract Description: TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately,...

  • Help Desk Support

    7 days ago

    Chino Hills, United States Peacock Systems Full time

    Help Desk Support. The position we are hiring is optimal for a student looking for help desk and troubleshooting experience. **Responsibilities**: - Troubleshoot windows, office, network, printer, and basic program issues - Add information to knowledge base - create training for offices - train office staff on usage of support portal - inventory of...

  • Information Technology Help Desk

    Found in: Appcast US C2 - 5 days ago

    Vernon Hills, United States Illini Full time

    Since 1949, Illini has been the go-to partner for promotional product distributors, specializing in creating distinct products that shine across various markets—think corporate, education, healthcare, and beyond. Our legacy is a story of excellence, rooted in a commitment to top-notch quality, exceptional customer service, and a knack for turning customer...

  • Information Technology Help Desk

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    Vernon Hills, United States Illini Full time

    Since 1949, Illini has been the go-to partner for promotional product distributors, specializing in creating distinct products that shine across various markets—think corporate, education, healthcare, and beyond. Our legacy is a story of excellence, rooted in a commitment to top-notch quality, exceptional customer service, and a knack for turning customer...

  • Information Technology Help Desk

    4 days ago

    Vernon Hills, United States Illini Full time

    Since 1949, Illini has been the go-to partner for promotional product distributors, specializing in creating distinct products that shine across various marketsthink corporate, education, healthcare, and beyond. Our legacy is a story of excellence, rooted in a commitment to top-notch quality, exceptional customer service, and a knack for turning customer...

  • Dental Receptionist

    2 weeks ago

    Laguna Beach, United States Princess Dental Staffing Full time

    Who We're Looking For Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Dr.Mark Brisley a USC graduate, has been a fixture in the city of Laguna Beach since 1986. We are a solo dental practice that excel in all cosmetic and general dentistry. Along with a wonderful team...

  • Dental Receptionist

    5 days ago

    Laguna Beach, United States Princess Dental Staffing Full time

    Who We're Looking For Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Dr.Mark Brisley a USC graduate, has been a fixture in the city of Laguna Beach since 1986. We are a solo dental practice that excel in all cosmetic and general dentistry. Along with a wonderful...

  • Dental Receptionist

    Found in: Jooble US O C2 - 4 days ago

    Laguna Beach, CA, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Mark Brisley a USC graduate, has been a fixture in the city of Laguna Beach since 1986. We are a solo dental practice that excel in all cosmetic and general dentistry. Along with a wonderful team who strive to make the...

  • Front Desk Agent

    1 day ago

    West Lake Hills, United States Pacific Hospitality Group Full time

    Join the Hotel Viata Front Office team as a Front Desk Agent. This is key position of the team who helps create a positive guest experience. Responsibilities: * Greet and welcome guests in a friendly and professional manner * Register guests and assign rooms, ensuring accurate and efficient check-in and check-out processes * Answer phone calls and provide...

  • Dental Receptionist

    Found in: Jooble US O C2 - 4 days ago

    Laguna Beach, CA, United States Princess Dental Staffing Full time

    Who We're Looking For Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Dr.Mark Brisley a USC graduate, has been a fixture in the city of Laguna Beach since 1986. We are a solo dental practice that excel in all cosmetic and general dentistry. Along with a wonderful...

  • Front Desk Agent

    3 days ago

    Beverly Hills, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Dental Receptionist

    4 days ago

    Laguna Beach, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Mark Brisley a USC graduate, has been a fixture in the city of Laguna Beach since 1986. We are a solo dental practice that excel in all cosmetic and general dentistry. Along with a wonderful team who strive to make the...

  • Dental Receptionist

    2 weeks ago

    Laguna Beach, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Treatment coordinator for an opportunity to join our dedicated team. Who We Are A growing Dental office with a great location and wonderful reputation Who We're Looking For Our ideal candidate will have at least 5 years of experience in the dental industry, preferably in the front office role,...

  • Front Desk Agent

    3 days ago

    Beverly Hills, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Basketball Gym Associate

    4 days ago

    El Dorado Hills, United States THE BACKCOURT LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksCareers Advancement Opportunities Flexible SchedulingCompetitive Compensation Job SummaryWe are seeking a friendly and organized Basketball Gym Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them...

  • Sales Associate

    2 weeks ago

    Laguna Niguel, United States Orangetheory - Franchise #0303 Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsHealth insuranceVision insuranceBe fit. Change lives. Have fun.If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a...

  • Basketball Gym Associate

    4 days ago

    El Dorado Hills, United States THE BACKCOURT LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksCareers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationJob SummaryWe are seeking a friendly and organized Basketball Gym Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them...

  • Dental Receptionist

    Found in: Jooble US O C2 - 4 days ago

    Laguna Beach, CA, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Treatment coordinator for an opportunity to join our dedicated team. A growing Dental office with a great location and wonderful reputation Our ideal candidate will have at least 5 years of experience in the dental industry, preferably in the front office role, and takes pride in...

  • Transportation Systems Analyst

    Found in: beBee jobs US - 2 weeks ago

    Arden Hills, Minnesota, United States LandOLakes Full time

    As stated in the Land O'Lakes Job Posting policy, all employees who post for an internal opening must inform their current manager at the time they apply. ​Our growth relies on our extraordinary talent. Unlock your greatest potential at Land O'Lakes by continuing to make a difference, driving results and growing your career. Transportation Systems...