Travelling Field Service Technician

5 days ago

Lubbock, United States Resound Networks LLC Full time
Job DescriptionJob Description

Travel Installation/Service Technician

Are you looking for an opportunity that involves travel, independence, and hands-on work? Do you enjoy providing top-notch customer service, working with technology, and learning new skills on the job? If you're a natural leader who's adaptable and eager to learn, we want you on our team

Resound Networks, a rapidly growing wireless internet service provider (WISP) serving cities and rural communities throughout Texas, Oklahoma, and New Mexico, is seeking a motivated and driven professional to join our team as a Travel Installation/Service Technician.

We are looking for 3 individuals that fit this role

This role is 100% focused on traveling to install and service internet systems for our customers across multiple locations.

You will be an integral part of our team, providing exceptional service to our customers by ensuring reliable internet connectivity while on the road. The ideal candidate should have a solid background in cabling and basic computer skills, as well as a passion for traveling to various locations to meet new customers and handle a variety of installations and service tasks.

Key Responsibilities:

  • Travel extensively to new customer locations to perform installations and complete all necessary documentation.
  • Conduct site surveys, install equipment, troubleshoot issues, and ensure high-quality internet service at every site.
  • Provide exceptional service to existing customers with on-site service calls.
  • Educate customers on WiFi solutions tailored to their individual home setups.
  • Maintain company and customer equipment through preventative maintenance, troubleshooting breakdowns, and following operational instructions.

Qualifications:

  • Willingness and ability to travel extensively within Texas, Oklahoma, and New Mexico.
  • Basic computer knowledge.
  • Strong interpersonal skills and good judgment.
  • Confidence in handling customer interactions and solving problems.
  • Proficient troubleshooting skills.
  • Results-driven and organized.

Join Resound Networks and be part of a dynamic, team-oriented organization focused on delivering outstanding customer service while enjoying the freedom of the road Bring your experience in computer systems, electrical work, maintenance/repair, general labor, cabling, military service, customer service, or customer relations to our growing team

Company DescriptionResound Networks LLC is a growing wireless internet service provider (WISP) that is servicing over 40+ locations throughout Texas, Arizona and New Mexico. Resound offers reliable and affordable high speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.Company DescriptionResound Networks LLC is a growing wireless internet service provider (WISP) that is servicing over 40+ locations throughout Texas, Arizona and New Mexico. Resound offers reliable and affordable high speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.

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