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Traveling Field Service Professional

2 months ago

Lubbock, Texas, United States Resound Networks LLC Full time
Job Opportunity

We are seeking a highly motivated and skilled individual to join our team as a Traveling Field Service Professional.

About the Role

This is a unique opportunity to work as a Traveling Field Service Professional, providing exceptional service to our customers by ensuring reliable internet connectivity while on the road.

Key Responsibilities:

  • Travel extensively to new customer locations to perform installations and complete all necessary documentation.
  • Conduct site surveys, install equipment, troubleshoot issues, and ensure high-quality internet service at every site.
  • Provide exceptional service to existing customers with on-site service calls.
  • Educate customers on WiFi solutions tailored to their individual home setups.
  • Maintain company and customer equipment through preventative maintenance, troubleshooting breakdowns, and following operational instructions.

Requirements:

  • Willingness and ability to travel extensively within Texas, Oklahoma, and New Mexico.
  • Basic computer knowledge.
  • Strong interpersonal skills and good judgment.
  • Confidence in handling customer interactions and solving problems.
  • Proficient troubleshooting skills.
  • Results-driven and organized.

About Us

Resound Networks LLC is a growing wireless internet service provider (WISP) that is servicing over 40+ locations throughout Texas, Arizona, and New Mexico. We offer reliable and affordable high-speed internet services to residential and business customers.