Office Manager
2 weeks ago
The Office Manager reports directly to our location manager and is responsible for the day-to-day front office and administrative support of the funeral home operations and facilities.
We provide you with a competitive benefits package We care about your work-life balance, we want you to take time off We also want to support you in your growth, and we offer all our colleagues Vertin Learning opportunities.
What you’ll do:
- Manage the reception area and responds to families, funeral home staff, and public inquiries by phone, email, and in-person.
- Greet families and guests, handling inquiries and directing them according to their specific needs.
- Maintain daily incoming and outgoing mail, postal deliveries, and package pickup.
- Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
- Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
- Oversee billing processes that include accounts receivable and accounts payable.
- Maintain distribution lists and process mailings for customer satisfaction surveys, aftercare, and preneed initiatives.
- Support administration tasks and facility set-up for memorial, community, and special events.
- Maintain and purchase office supply and product inventories.
- Supervise the maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
- Lead funeral home staff in housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
- Perform other duties as assigned.
Experience you need to bring:
- High School Diploma or equivalent
- 1+ years of related office management experience
- Strong customer service skills
Grundy Center, IA and the surrounding communities we serve (Dike, Eldora, Reinbeck, Wellsburg) is a community within Iowa that gives you the opportunity to live in a historic small town. These communities are safe, with beautiful city parks and a lot of outdoor recreation. In addition, you can walk through town museums, dine and live the good life. (grundycenter.com)
Reach out to careers@vertin.com for more information. We can’t wait to talk with you
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