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Job DescriptionJob DescriptionBank of Gibson City is looking for bright, positive, customer-centric employees to join their Front Line Team. If you enjoy people, are naturally friendly, have a positive attitude, and are able to handle detailed work, then you may be a great candidate to build a relationship with our customers.  As a member of the front-line customer service team, Tellers must be able to listen to customers’ needs and satisfy those needs with appropriate bank products or personnel.  If this sounds like you, apply today.

PRIMARY DUTIES: 
  • Handle incoming mail transactions, stamping mail daily and taking to post office.
  • Answer incoming telephone calls and transfer to the appropriate person if needed.
  • Answer basic customer inquiries regarding interest rates, service charges, account histories and refers customers to proper department for issues that cannot be resolved at the teller line.
  • Process basic teller transactions.
  • Assist customers with routine transactions such as deposits, withdrawals, and transfers
  • Accept loan payments and advances, verify amount and account to apply to, issue receipts as needed
  • Accept customer check orders and sends through proper channels ensuring they are processed.
  • Complete and log night deposits
  • Identify counterfeit currency
  • Process customer orders for cashiers’ checks and personal/business account checks
  • Maintain appropriate logs:  cashier’s checks, cash, money orders, CTR’s and etc.
  • Ensure teller station is properly supplied
  • Count and roll change
  • Buy and sell currency to and from the vault as necessary, while ensuring that teller drawer cash limits aren’t exceeded.  Balance teller drawer daily
  • Balance the vault
  • Understand bank products and services and cross sell them to bank customers
  • Complete training required by management
  • Complies with BSA/AML training and reports any suspicious activity to BSA officer
  • Complies with all bank policies and regulations
  • Any and all other duties as might be assigned to you
QUALIFICATIONS:
  • High school diploma or equivalent, associate’s degree in business, finance, or related field preferred.
  • Previous customer service experience in a retail or banking environment is preferred.
  • Strong communication and interpersonal skills with the ability to interact effectively with customers and colleagues.
  • Attention to detail and accuracy in performing financial transactions and reconciling cash.
  • Basic math skills and proficiency in using computer systems.
  • Ability to work efficiently in a fast-paced environment, prioritize tasks, and adapt to changing priorities.
  • Flexibility to work rotating shifts including weekends.
  • Integrity, professionalism, and a commitment to upholding ethical standards in all interactions.
BENEFITS:
  • Medical, Dental, Vision, Life, FSA, HSA, and Supplemental insurance plans offered.
  • 401k Match
  • Professional Dress Program, Logo Apparel Gift Card

NOTE:  This job description does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
 

Equal Opportunity Employer: Minority/Female/Disability/Veteran

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