Retail Flooring Sales
4 weeks ago
Responsible for creating an inviting environment in which to engage clients. This will require excellent listening skills to aid the client through the design / selection process and achieve their goal within budget.
List of Essential Job Functions
As a Sales & Design Consultant your responsibilities will include, but not be limited to:
- Ability to hear and interpret the client’s vision and offer products that would fit their budget and palette.
- Utilizes technology when needed to assist clients in identifying their palette and design preferences.
- Aids client in the selection of products, assembles and presents quote, and closes the sale with the client.
- Takes initiative in responding timely to new and reoccurring customer inquiries be it personal, walk-in, internet, or from the phone.
- Creates and maintains relationships with clients from inquiry through project management and beyond.
- Provides proactive customer support during the project management phase to ensure all is proceeding according to plan.
- Maintains retail, showroom hours and ensures environment is inviting, clean and prepared. This may require rearranging, organizing, and creating product displays.
Qualifications
- Excellent verbal and written communication and relational skills.
- Two years sales experience, flooring experience preferred.
- Proficient in the use of MS 365 including Word, Excel and Teams.
- Proficient in or willing to learn company software or apps such as RFMS, CRM, and Slack
- Self-motivated and detail-oriented with excellent time management and follow-through.
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