Insurance customer service

1 week ago


Midlothian, United States Virginia Insurance Services Full time
Job DescriptionJob Description

We are seeking an Insurance Customer Service / Sales Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • P&C insurance license
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionIndependent Insurance agency for 41 years. Great team environment. Hourly or annual pay plus PTO, paid holidays, plus commissions and benefitsCompany DescriptionIndependent Insurance agency for 41 years. Great team environment. Hourly or annual pay plus PTO, paid holidays, plus commissions and benefits
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