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Field Service Engineer
2 months ago
*Candidate can live anywhere in the US.*
Company Overview: Our client is a global leader in the design, development and distribution of extrusion and converting technology. Their systems encompass over 11 product lines to support manufacturing applications and customers in a wide variety of industries, including automotive, building & construction, consumer products, medical, and packaging.
Day to day functions:
- Leads and performs the commissioning and acceptance of equipment at customers facilities:
- Maintains a safe work environment by following all applicable policies.
- Provides input to commissioning plans and schedules.
- Participates in pre-commission meetings with Customers and the commissioning team.
- Coordinates onsite activities of supplier & customer personnel to assure timely completion of tasks.
- Optimizes machine performance and trouble shoots issues with assistance from Project Managers, Engineering, Product Line Managers, suppliers, and others to optimize the performance of machines and rectify safety, design, and functionality discrepancies.
- Trains customer operators on proper machine operation.
- Provides marked up drawings (mechanical, electrical, pneumatic) and software per “as built” and returns them to the lead engineers for updating and archiving.
- Provides written service reports to customers and within the company.
- Supports installation of equipment when required.
- Performs Factory Acceptance tests to ensure finished equipment conforms to all safety, mechanical, electrical, software, designs and Customer specifications.
- Provides customers technical assistance in troubleshooting and servicing of equipment onsite and remotely.
- Provide feedback to manuals on non-standard equipment set up procedures.
- Recommends changes to current engineering and quality standards to improve overall product performance and eliminate future issues.
Requirements/Experience:
- Minimum Four-Year degree or a combination of equivalent education and experience in Electrical Engineering, Engineering Technology, Electro-Mechanical Technology is a plus
- Minimum of 5 years’ experience in machine design, troubleshooting and customer/field support
- Deep specialized equipment process and design methodology and fundamentals
- Strong technical analytical skills and experience with a broad range of converting equipment
- Knowledge of the equipment, the industry, and processes is preferred
- Computer literate, familiar with Microsoft Windows with working knowledge of Excel and Word software
- Reads and understands mechanical, electrical, pneumatic and hydraulic schematics
- Experience working with and troubleshooting Rockwell and/or Siemens PLC Ladder logic
- Rockwell, Parker and/or Siemens Drives experience a plus
- Strong knowledge of electrical safety best practices
- Experience using quality tools and methodologies
- Experience using Lean methodologies and tools
- Experience in incident management, problem management, root cause analysis, and trouble shooting