Customer Representative

3 weeks ago


San Diego, United States ODU North America Full time
Job DescriptionJob Description

We are seeking a Customer Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Bachelor's Degree
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionThe ODU Group is one of the world’s leading suppliers of connector systems, employing 2,500 people around the world.Company DescriptionThe ODU Group is one of the world’s leading suppliers of connector systems, employing 2,500 people around the world.

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