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Account Representative

4 months ago

Skokie, United States Heart Med LLC Full time
Job DescriptionJob DescriptionLocation: Skokie IL

Job Description:
We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities:
- Be the main point of contact for assigned clients
- Follow up regularly with assigned clients to ensure client satisfaction via phone calls, emails, and site visits
- Promptly respond to customer questions and complaints to find solutions
- Present new or additional products and services to existing customers
- Help oversee the installation process for new clients
- Maintain accurate client records

Requirements and Skills:
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal Driven with ability to work under pressure
- Good problem-solving skills
- Willingness to travel
- High School Diploma/ GED equivalent
- Clinical/ Medical background or experience is a plus