General Manager: Kayah by Burma Love at the Chase Center

3 weeks ago


San Francisco, United States Burma Inc Full time
Job DescriptionJob Description

Are you a dynamic leader with a passion for hospitality and a knack for creating unforgettable dining experiences? Burma Food Group is seeking a skilled and experienced General Manager to spearhead the operation of our new Burmese-inspired restaurant at the Chase Center. The ideal candidate will have a minimum of 3-5 years of managerial experience in the restaurant industry, with a strong passion for hospitality, food, and beverage. The restaurant's open date is scheduled for late 2024.


As the GM, you will be responsible for overseeing all aspects of restaurant operations, including staff management, service, financial performance, and compliance with health and safety regulations. Your primary goal will be to drive revenue growth, maintain high-quality standards, and create a positive and welcoming environment for both guests and all team members. If you are a dynamic leader with a proven track record of success, we encourage you to apply and join our team at Burma Love

Skills and Qualifications:

  • 3-5 years of management experience in an upscale restaurant desired

  • Strong understanding of P&L management

  • Active Food Handler, RBS certificate, Sexual Harassment cert.

  • Experience with Asian cuisine a plus.

  • Knowledge of food safety and hygiene regulations.

  • Proven ability to train, lead, and motivate a diverse front-of-house team.

  • Experience with Toast POS system, ADP, Opentable, Doordash, UberEats.

  • Working knowledge of Google Spreadsheet and Docs a plus

  • Knowledge of wine and beverage service is a plus.

Responsibilities:

  • Supervise and coordinate all front-of-house activities to ensure excellent dining experiences for guests.

  • Train, mentor, and lead a team of waitstaff, hosts, and bussers. Ensure exceptional customer service standards are consistently met.

  • Manage reservations, seating arrangements, and customer flow to optimize restaurant efficiency.

  • Oversee the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guests.

  • Handle customer inquiries, feedback, and complaints with professionalism, grace, and efficiency.

  • Work with AGM with any duties outside of regular business hours, including scheduling, bank deposits, inventory, and payroll.

  • Monitor and approve all voids and discounts

  • Responsible for opening and closing duties of the restaurant as needed

  • Ensure that the restaurant is ready for service at the beginning of every shift.

  • This position reports to the VP of Restaurant Operations.

Compensation and Benefits:

  • Salary $95k-110K. DOE

  • Opportunities for career growth across multi-restaurant locations

  • Quarterly and annual performance-based bonus

  • Dining discounts across family of restaurants

  • Medical/Dental/Vision

  • 401k + match

  • Vacation accrual

  • Commuter benefits

  • Reasonable operating hours

  • Daily Staff Meals


If you are a highly motivated and experienced restaurant professional with a passion for great cuisine and a track record of successful leadership, we’d love to talk with you Join our dynamic team and play a key role in shaping the future of the establishment. Apply now


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