Coffee Field Service Technician

2 weeks ago


Des Moines, United States Espresso Services Inc Intermix Beverage Full time
Job DescriptionJob Description

ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage.

This role is responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment both at customer locations and in the shop. This position is also responsible for providing high-quality work and excellent customer service to ensure highly satisfied customers.

Position Responsibilities

The essential functions include, but are not limited to the following:

  • All equipment is tagged appropriately and check-in form is filled out
  • Ensure all jobs are completed in FieldAware
  • Communicate with customers on the status of their repairs
  • Communicate parts/supplies shortages to Parts Coordinator or their manager
  • Maintain cleanliness and organization of the shop
  • Required to take a turn in the after hours on call rotation
  • Ensure security of the facility
  • Assist service technicians with installations and parts delivery
  • Check-in with their manager at the beginning and end of each day

Minimum Qualifications (Knowledge, Skills, and Abilities)

Certification/Degree

  • High school diploma or general education degree (GED)

Skills

  • Valid driver's license with the ability to be insured
  • Time management
  • Customer service skills
  • Oral and written communication skills
  • Troubleshooting skills
  • Ability to be a team player

Knowledge

  • Strong computer aptitude, including experience Google Suite

Preferred Qualifications (Knowledge, Skills, and Abilities)

  • Working knowledge of multimeter
  • Vo-Tech school degree; or one to two years related experience and/or training with electrical and hydraulic systems; or equivalent combination of education and experience

ESI as an Employer

  • Pay range $18-$24/hr
  • Medical & dental insurance
  • Retirement account matching
  • Generous vacation policy & paid holidays
  • Company paid life insurance & long term disability
  • Our subsidized gym membership option
  • Ongoing career development & training
  • Educational assistance program which reimburses tuition expenses
  • Discounts on products
  • Thirty ($30) per pay period reimbursement for business related cell phone use.
  • Efficiency bonuses, which average an extra $2.00 per hour for technicians.


  • Des Moines, United States Espresso Services Inc Intermix Beverage Full time

    ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage.This role...


  • Des Moines, Iowa, United States Espresso Services Inc Intermix Beverage Full time

    ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage. This role...

  • Store Supervisor>

    2 weeks ago


    Des Moines, United States Scooter's Coffee Full time

    Scooter's Coffee - 1201 Copper Creek Dr [Restaurant Shift Manager] As a Store Supervisor @ Scooter's Coffee, you'll: Ensure all team members are clocked in and at assigned work stations at assigned time; Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business; Supervise and work with team members to ensure...


  • Des Moines, United States Aspen Contracting Inc Full time

    Job DescriptionJob DescriptionJob Type: Full-time Monday – Friday, 7am-4pm Required experience:  Construction/ Maintenance Field: 1 year Due to our amazing growth, we have the following opportunity available for the right person! Aspen Contracting is a dynamically fast paced company, who is a leader in the industry. We are driven by serving our...


  • Des Moines, United States Aspen Contracting Inc Full time

    Job DescriptionJob DescriptionJob Type: Full-time Monday – Friday, 7am-4pm Required experience:  Construction/ Maintenance Field: 1 year Due to our amazing growth, we have the following opportunity available for the right person! Aspen Contracting is a dynamically fast paced company, who is a leader in the industry. We are driven by serving our...

  • Store Supervisor>

    2 weeks ago


    West Des Moines, United States Scooter's Coffee Full time

    Scooter's Coffee - 5585 Mills Civic Parkway Suite 170 [Restaurant Shift Manager] As a Store Supervisor @ Scooter's Coffee, you'll: Ensure all team members are clocked in and at assigned work stations at assigned time; Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business; Supervise and work with team members...


  • Des Moines, United States Helios Service Partners Full time

    HVAC/R Service Technicians provide diagnostics, service, repair, maintenance & installation for various brands of light commercial HVAC/R equipment. Our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients. WHAT SETS HELIOS APART: * Competitive hourly...

  • Field Service Manager

    3 weeks ago


    Des Moines, United States ASGCO Manufacturing, Inc. Full time $80,000 - $100,000

    Field Service Manager: Demoine, IowaHIRING IMMEDIATELY FOR AN EXPERIENCED SERVICE MANAGER/BELTING.Sign on bonus.ASGCO engineers manufacture and sell a wide array of conveyor and screening components, all specifically designed and engineered for the mining, aggregate, cement, pulp and paper, recycling, bulk shipping terminals, food processing and other bulk...


  • Des Moines, United States Summit Business Systems Inc Full time

    Midwest Office Technology (MOT) is looking for a EXPERIENCED Field Service Technician for our Des Moines, IA branch to support our growing customer base. As a Field Service Technician for Midwest Office Technology (MOT), your primary responsibility will be the installation, training, support and repair of office equipment, copiers, printers, software and...


  • Des Moines, United States TPI Composites, Inc. Full time

    The Field Blade Repair Technician is responsible for damage assessment, repair, finishing, and inspection of wind turbine blades at wind farm locations throughout the United States. TPI Is looking for experienced technicians to join our fast growing, world-class team. TPI offers training opportunities, competitive pay, benefits, and year-round...


  • Des Moines, United States City Wide Heating & Air Conditioning Inc Full time

    Job DescriptionJob DescriptionJob Description: HVAC Service Technician for City Wide Heating & Air Conditioning IncJoin Our Team as an HVAC Service Technician!Are you a skilled HVAC technician looking for a rewarding career opportunity? Look no further! City Wide Heating & Air Conditioning Inc in Des Moines, IA is currently seeking a dedicated and...

  • Service Technician

    3 weeks ago


    Des Moines, United States Charles Gabus Ford Full time

    Job DescriptionJob DescriptionWe need YOU! We're growing rapidly and we need additional team members to support our service department. At our dealership, we strive to make our customer experience our top priority. Our customer service priority means hiring the best talents and recognizing that our employees are the foundation to a successful...

  • Service Technician

    3 weeks ago


    Des Moines, United States Kia of Des Moines Full time

    Job DescriptionJob DescriptionWe need YOU! We're growing rapidly and we need additional team members to support our service department. At our dealership, we strive to make our customer experience our top priority. Our customer service priority means hiring the best talents and recognizing that our employees are the foundation to a successful...


  • Des Moines, United States TONI GROUP LLC Full time

    Service medical instrumentation for this manufacturer of medical laboratory analyzers. Position requires a good electronics & electro-mechanical troubleshooting backgrounnd. Current Field Service experience is also required. Experience servicing Medical Devices is preferred. You will be installing & servicing automated robotic medical instrumentation in the...


  • Des Plaines, United States Alarm Security Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION SUMMARYThe purpose of this job description is to establish and define the authority, accountability, reporting relationships, duties, responsibilities and measures of performance for the Technician of Alarm Security, Inc. The Technician is responsible for performing assigned responsibilities, complete within...


  • Des Peres, United States Nordstrom Full time

    The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the lifePrepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptio Barista, Coffee, County, Customer Service, Restaurant, Retail


  • Des Moines, United States Kia of Des Moines Full time

    Job DescriptionJob DescriptionWe need YOU! We're growing rapidly and we need additional team members to support our service department. At our dealership, we strive to make our customer experience our top priority. Our customer service priority means hiring the best talents and recognizing that our employees are the foundation to a successful...


  • West Des Moines, United States Consolidated Electrical Distributors, Inc. Full time

    The 3 E Value Add Shop is focused on electrical assembly in support of 3 Es customer base. Our shop tasks range from soldering wires to assembling switch components to building complete wire harnesses. With the Value Add Shop our technicians are foc Service Technician, Service Tech, Technician, Retail

  • Alarm Field Service

    3 weeks ago


    Des Plaines, United States Alarm Security Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION SUMMARYThe purpose of this job description is to establish and define the authority, accountability, reporting relationships, duties, responsibilities and measures of performance for the Technician of Alarm Security, Inc. The Technician is responsible for performing assigned responsibilities, complete within...

  • Alarm Field Service

    1 month ago


    Des Plaines, United States Alarm Security Inc. Full time

    JOB DESCRIPTION SUMMARYThe purpose of this job description is to establish and define the authority, accountability, reporting relationships, duties, responsibilities and measures of performance for the Technician of Alarm Security, Inc. The Technician is responsible for performing assigned responsibilities, complete within estimated time according to the...