Medical Front Office Coordinator
3 weeks ago
Immediately Hiring - North Houston/Conroe/The Woodlands area
Medical Front Office Coordinator - Must be able to float between clinics.
Job Title: Medical Front Office Coordinator
Job Description:
- Act as the first point of contact for patients, visitors, and vendors, providing excellent customer service and addressing inquiries promptly.
- Schedule appointments for patients, ensuring efficient utilization of physician and facility resources.
- Maintain electronic and paper medical records accurately and securely, adhering to HIPAA regulations.
- Verify insurance coverage and obtain necessary authorizations for patient visits and procedures.
- Collect patient demographic and insurance information, accurately entering data into the practice management system.
- Coordinate patient check-in and check-out processes, including collecting copayments and outstanding balances.
- Assist patients with completing necessary forms and documentation.
- Manage incoming and outgoing communication, including phone calls, emails, and faxes.
- Collaborate with medical staff to ensure seamless patient care coordination.
- Order and maintain office and medical supplies inventory, ensuring adequate stock levels.
- Handle administrative tasks such as filing, scanning, and organizing documents.
- Coordinate referrals to specialists and follow up on pending referrals.
- Resolve patient concerns and complaints in a professional and timely manner.
- Maintain cleanliness and organization of the front office area.
- Stay updated on medical office policies, procedures, and regulations.
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Previous experience in a medical office setting, preferably in a front office or administrative role.
- Proficiency in electronic medical records (EMR) systems and MS Office Suite.
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in data entry and recordkeeping.
- Knowledge of medical terminology and insurance billing processes.
- Ability to maintain patient confidentiality and adhere to HIPAA guidelines.
- Customer service-oriented attitude with a focus on patient satisfaction.
- Ability to work effectively both independently and as part of a team.
If you are interested in being considered for the Medical Front Office Coordinator position, please send an updated copy of your resume.
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