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Service Manager

2 months ago

Pittsboro, United States Aldon Management Full time
Job DescriptionJob Description

Aldon Overview

For over 75 years, Aldon has been creating better places to call home. Founded by brothers who aimed to create something of value for the local community, we continue to follow their guiding principles by delivering unparalleled personal service and establishing deeper bonds that result in memorable living experiences.

At Aldon, we’re relationship-driven and possess a people-first philosophy. The bonds formed with coworkers and the strong connections made with our residents and partners drive us to do our best work. When you join Aldon, you’ll immediately notice a collaborative, forward-thinking work environment where we empower each other to feel connected, challenged, and proud. It starts with you

Position Overview

As the Service Manager you will:

  • Oversee and participate in all maintenance projects, including capital improvements.
  • Coordinate and perform repairs of property grounds, apartments, and building exteriors.
  • Manage maintenance budgets and administrative tasks.
  • Direct property/ground upkeep, preventive care, and maintenance service efforts.
  • Maintain accurate records of all services performed.
  • Coordinate contracted services and monitor vendor performance for compliance with Aldon guidelines.
  • Solicit and analyze bids, assess completed work, and track invoices for timely payment.
  • Conduct monthly and quarterly safety meetings, ensuring adherence to Aldon safety guidelines.
  • Sustain peak efficiency of all property components.
  • Reinforce monthly staffing schedules for 24/7 emergency coverage.
  • Contribute to staff recruitment efforts and skill-building initiatives.
  • Oversee the maintenance team while completing related duties.
  • Continuously inspect the community, record, and correct deficiencies.
  • Order necessary supplies and parts within budgetary guidelines.
  • Manage the make-ready timeline to minimize downtime.
  • Monitor and manage maintenance personnel overtime.
  • Strive for cost-effective maintenance practices.
  • Maintain a service-oriented environment with a professional appearance and attitude.
  • Coordinate daily meetings with the property manager for maintenance project updates.
  • Perform other duties as assigned.

Required Experience, Skills, and Abilities

  • 4+ years of maintenance experience, preferably in multifamily maintenance.
  • 1+ years of supervisory experience.
  • Universal CFC/EPA Certification required.
  • CPO license preferred
  • Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, cooling towers, reading blueprints, and HVAC (heat pumps, water source heat pumps, gas/electric furnaces, and water heaters).
  • An ability to maintain reliable transportation and a current and valid Driver’s License.
  • Availability for after-hours emergency maintenance calls, including nights and weekends on a rotational basis. Ability to respond to on-call emergencies within 30 minutes.
  • Ability to carry a cell phone as required for on-call maintenance.
  • Computer proficiency.
  • Excellent English communication skills, both verbal and written.
  • Physical ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.

If you are passionate about creating memorable living experiences, we’d love to hear from you Apply today to join our team.