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Receptionist Front Desk

2 months ago

West Palm Beach, United States PB Nails Northlake Inc. Full time
Job DescriptionJob Description

You need be :

  • Friendly and Kind: Maintain a warm and welcoming demeanor.
  • Good Temperament: Stay calm and composed under pressure.
  • Service-Oriented: Have a strong commitment to providing excellent customer service.
  • Cash Handling and Honesty: Be able to manage cash transactions accurately and demonstrate integrity.
  • Adaptability to a Busy Work Environment: Thrive in a fast-paced setting and handle multiple tasks efficiently.
  • Diligent and Hardworking: Show dedication and commitment without complaining.

Daily Responsibilities:

1. Greeting Guests: Welcome visitors and provide necessary assistance and guidance.

2. Daily Reservations: Manage and schedule guest appointment to ensure smooth operation.

3. Assigning Guests to Staff: Allocate guests to the appropriate staff based on their needs and the staff's specialties.

4.Handling or Reporting Guest Feedback: Address guest feedback and report any issues that require further attention to the relevant authorities.

5. Cashier Responsibilities: Process transactions, Issue receipts, Balance the cash register, handle refunds and discounts following store policies. Double-check transaction amounts and ensure proper change is given. Assist customers with payment related inquiries and issues. Handle all transactions with utmost honesty and maintain confidentiality. Keep track of cash levels and request change as needed to maintain proper cash flow.

6. Basic Front Desk Hygiene: Maintain cleanliness and order in the front desk area.

Additionally, you will:

  • Assist Communication Between Staff and Guests: Ensure accurate information exchange between both parties.
  • Help Improve Store Performance and Retain Guests: Enhance customer satisfaction through excellent service to increase repeat customers.
  • Report Issues to the Manager Promptly: Ensure management is aware of any front-line issues for timely resolution.

We Offer:

Competitive Salary Package: Provide an attractive remuneration package based on job performance and market standards.

Company DescriptionWe are a brand new nails salon, 3200 SF, located right crossing Costco on Northlake Ave, Palm Beach Gardens. We also have the current location at 1900 Okeechobee Blvd, West Palm Beach which the training location. You can go to our website to find out more information.Company DescriptionWe are a brand new nails salon, 3200 SF, located right crossing Costco on Northlake Ave, Palm Beach Gardens. We also have the current location at 1900 Okeechobee Blvd, West Palm Beach which the training location. You can go to our website to find out more information.