Director of Pharmacy

2 months ago

Indianapolis, United States A-S Medication Solutions Full time
Job DescriptionJob Description

Job Purpose / Summary:

The Director of Pharmacy oversees the full operation of the mail order pharmacy, ensuring high-quality, efficient, and compliant services. This role involves strategic planning, staff management, process improvement, and collaboration with other departments, locally and centrally, to ensure seamless patient care and satisfaction.

 

Critical Success Factors:

  1. Operational Oversight: Optimize the operational workflow of pharmacy which includes developing and implementing standardized operating procedures to ensure consistency and efficiency in daily operations.
  2. Drive Utilization: Effectively and efficiently drive the utilization of resources, processes, and strategies to grow the prescription volume with a focus on improving the patient’s medication adherence, health outcomes, and quality of life.
  3. Customer Service: Build and maintain positive relationships with customers/clients to maintain and improve the patient experience.

 

Top 5 Competencies:

1. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

2. Ensures Accountability: Holding self and others accountable to meet commitments.

3. Drives Results: Consistently achieving results, even under tough circumstances.

4. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

5. Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

 

Essential Duties & Responsibilities:

The Director of Pharmacy Operations will be responsible for the following, but not limited to:

  • Oversee the day-to-day operations of mail order pharmacy including dispensing medications, managing inventory, and maintaining accurate documentation and records.
  • Develop and implement policies and procedures to ensure compliance with all relevant laws, regulations, and industry standards.
  • Recruit, train, and supervise pharmacy staff, including pharmacists, pharmacy technicians, and support personnel.
  • Provide ongoing feedback and performance evaluations to pharmacy staff.
  • Foster a positive work environment and promote teamwork and collaboration.
  • Monitor workflow to optimize efficiency and customer service.
  • Manage pharmacy inventory, including ordering medications and supplies, monitoring stock levels, and minimizing waste.
  • Implement strategies to optimize inventory turnover and reduce costs while ensuring adequate supply to meet patient needs.
  • Conduct regular inventory audits and cycle counts to reconcile discrepancies and ensure accuracy.
  • Collaborate with healthcare providers to optimize patient outcomes and ensure safe and effective medication use.
  • Counsel patients about their medications, including dosage instructions, potential side effects, and drug interactions that could have a negative impact on their health.
  • Investigate and address any incidents or errors to prevent recurrence and promote patient safety.
  • Maintain high levels of customer satisfaction to improve patient and provider experience.
  • Effectively and clearly communicate potential risks to Leadership in a timely manner.
  • Maintain strong relationship with client partners and meet as needed to ensure operational excellence.
  • Perform other job-related duties as assigned.

 

Qualifications & Education Requirements:

To perform the job successfully, an individual must have the following:

· Doctor of Pharmacy (Pharm.D.) degree from an accredited institution.

· Active Indiana pharmacist license and in good standing.

· Minimum 8-10 years of experience in a pharmacy setting, with at least 5 years in a leadership role.

· Experience in mail order pharmacy operations is highly preferred.

· Strong knowledge of pharmacy laws, regulations, and best practices.

· Excellent leadership, communication, and interpersonal skills.

· Ability to prioritize tasks, problem-solve, and make sound decisions in a fast-paced environment.

· Proficiency in pharmacy management software and technology.

· Willingness to obtain pharmacist licensure in additional states as required.

 

Travel Required:

  • Up to 5% travel

 

Working Conditions / Physical Demands:

· Utilize a computer, calculator, and phone.

· Physical requirements include standing for extended periods.

· May be required to lift items up to 25 lbs. on occasion.

· Will need to handle issues after hours on laptop occasionally.

 

Company DescriptionA-S Medication Solutions (formerly Allscripts Medications) is a FDA-licensed / VAWD-accredited pharmaceutical wholesaler and repackager. We assist healthcare organizations, in a variety of specialties, set-up and operate onsite medication dispensaries in order to improve medication adherence, convenience to their patients as well as present a revenue stream or cost savings to the organization. In addition to providing highest-quality unit dose medications we also provide products and services such as dispensing software, billing services, and mail order to provide a complete end-to-end package for our clients. We are licensed in and have clients located in all 50 states. Due to the US healthcare landscape, we have experienced massive growth in the past few years because of our ability to provide much needed pharmacy products and services at the patient point-of-care at a cost savings.Company DescriptionA-S Medication Solutions (formerly Allscripts Medications) is a FDA-licensed / VAWD-accredited pharmaceutical wholesaler and repackager. We assist healthcare organizations, in a variety of specialties, set-up and operate onsite medication dispensaries in order to improve medication adherence, convenience to their patients as well as present a revenue stream or cost savings to the organization. In addition to providing highest-quality unit dose medications we also provide products and services such as dispensing software, billing services, and mail order to provide a complete end-to-end package for our clients. We are licensed in and have clients located in all 50 states. Due to the US healthcare landscape, we have experienced massive growth in the past few years because of our ability to provide much needed pharmacy products and services at the patient point-of-care at a cost savings.

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