Sales Shift Lead

3 weeks ago


Bonita, United States Hans and Harry's Bakery Full time
Job DescriptionJob Description

This position is responsible for maintaining the sales department in a manner that is consistent with the company's mission of excellence in service, selection and quality while achieving sales, gross profit and labor objectives and fostering a favorable employee relations environment.

ESSENTIAL DUTIES & RESPONSIBILITIES


The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.

PERSONAL RESPONSIBILITIES

●      Foster a warm, friendly and positive work atmosphere consistent with Hans & Harry's Bakery motto.

●      Work as a team with all staff members

●      Keep staff motivated

●      Adhere to bakery’s policies and procedures and ensure sales associates adhere as well.

●      Comply with customer service and safety policies

●      Ensuring that all members of their department comply with bakery regulations and company policies and procedures.

●      Provide & assist with employee training on store products, policies and procedures – fine tune/update current list

●      Supervises sales associates’ work

●      work to create team environments by handling employee issues and modeling appropriate behavior and performance.

●      determine the staffing needs of the storefront area – during slow & busy times

●      providing feedback to Supervisor of employee performance/behavior for - coaching & mentoring purposes

●      Lead by example e.g punctuality, following dress code, bakery’s policy

●      Greet and provide assistance to customers and ensure that the departmental staff are doing the same

●      Assist Supervisors with duties throughout the day e.g sending EE to breaks, pick-ups etc

●      Balancing the cash register if they work during the closing shift (when closing without a closing Supervisor).

●      Checking and processing orders.

●      Managing WooComm.

●      Maintain confidentiality with EE feedback and EE information.

 

Company DescriptionA fast paced bakery that challenges your ability to multi task. A company that values an individual's hard work, loyalty and dedication.Company DescriptionA fast paced bakery that challenges your ability to multi task. A company that values an individual's hard work, loyalty and dedication.
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