Dispatcher - Plumbing Services

3 months ago


Indian Trail, United States Skilled Trades Services Full time
Job DescriptionJob Description

Join Our Team as an Experienced Plumbing Dispatcher

Are you an experienced Plumbing Dispatcher looking for a new opportunity? Join our dynamic team at Skilled Trades Services and play a key role in coordinating our clients skilled plumbers' schedules and ensuring exceptional customer service.

Position: Plumbing Dispatcher

Responsibilities:

  • Schedule and dispatch plumbers to various job sites based on priority and location.
  • Communicate with customers to confirm service appointments and provide updates.
  • Monitor job progress and adjust schedules as needed.
  • Maintain accurate records of service calls, customer interactions, and job details.
  • Ensure plumbers have the necessary tools and materials for each job.
  • Handle emergency service requests promptly and efficiently.
  • Assist in resolving customer complaints and issues.
  • Collaborate with team members to improve overall service efficiency.

Qualifications:

  • Proven experience as a dispatcher, preferably in the plumbing or related industry.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and handle emergency situations calmly.
  • Proficiency in using dispatch software and other relevant tools.
  • Knowledge of plumbing services and terminology is required.
  • 4-year college degree.

Benefits:

  • Competitive salary based on experience ($17.00 - $25.00 per hour).
  • Health and dental insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.

Job Type: Full-time

Expected Hours: 40 per week

Schedule:

  • 8-hour shift
  • Monday to Friday

Join our team and help us continue to provide exceptional plumbing services to our valued clients



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