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Operations Specialist
2 months ago
Position Summary:
We are seeking an individual who loves to organize, solve problems, and work on highly detail-oriented projects as our full-time Operations Specialist in our Book team. This position works to procure, fulfill, and support orders for academic, public and government libraries all over the world with foreign-language books, movies, atlases, etc.
Duties:
- Procure books, atlases and other materials from various publishers and vendors
- Develop and maintain partnerships/business relations with suppliers all over the world
- Identify potential suppliers and negotiate supply conditions to secure the best value
- Ensure accurate order fulfillment
- Prepare catalog lists using customer-specific parameters
- Invoice customer orders
- Provide professional customer service and problem resolution
- Intermediate or higher knowledge of a Slavic language (Ukrainian, Russian, Polish, Serbian, etc.)
- Fluency in English
- Thorough attention to details (bonus points if you love this kind of work)
- Strong oral and written communication skills
- Task-oriented with experience completing projects with tight deadlines
- Ability to multi-task
- Bachelor's degree or work equivalent
- Curious, collaborative, and adaptable
- Fluency or near fluency in Ukrainian or Russian
- 3 years’ experience in an office or similar environment
- Experience with Microsoft Excel
- This is an onsite position located in Minnetonka MN near Hopkins Crossroads/Hwy 394
- Some remote work days are possible but this position cannot be fully remote as we handle physical products
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