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Operation Manager
2 months ago
We are a leading company in Warehousing, Logistics, and 3PL eCommerce fulfillment, currently seeking an experienced Operations Manager to join our team. In this role, you will be responsible for overseeing and optimizing our daily operations.
Responsibilities:
- Ensure compliance with regulations, permits, and licenses (TSA, NVOCC, HAZMAT, OSHA)
- Develop supplier relationships with airlines, ocean carriers, and trucking companies.
- Coordinate and control operations and logistics (transportation, receiving, dispatch, warehousing, customs, inventory, packaging).
- Develop and implement operational strategies to improve efficiency.
- Set performance goals and objectives.
- Oversee and manage daily operations.
- Monitor key performance indicators (KPIs) and metrics.
- Oversee the development of sales and marketing strategies.
- Conduct SWOT analysis and supervise growth strategies.
- Lead administrative areas (billing, collections, cash flow, HR).
- Manage financial operations, including budgeting and financial planning.
- Analyze financial data to optimize performance (P&L, accounts receivable/payable, costs, cash flow).
- Oversee billing and collections to ensure accurate and timely revenue.
- Implement cost control measures to improve profitability.
- Recruit, hire, train, and supervise staff.
- Promote a positive and collaborative work environment.
- Ensure compliance with labor laws and regulations.
- Develop and analyze internal and external KPIs.
- Prepare monthly activity and revenue reports with proactive efficiency suggestions.
- Lead sales data analysis for planning and forecasting.
- Build and manage budgets, monitor results, and support decision-making.
- Optimize operations, implement best practices, and enhance communication between departments and partners.
- Manage risk by ensuring regulatory compliance and quality control.
Skills:
- Must speak English
- Must be authorized to work in the USA
- Must have minimum 5 years of experience in 3PL management and logistics