Intake Coordinator

2 weeks ago


Jackson Heights, United States Villamar Law Group PLLC Full time
Job DescriptionJob Description

Workers' compensation law firm seeking a highly-motivated, professional, reliable, loyal, and fully bilingual (English/Spanish) intake coordinator. This is an-in office position. Prior experience is not required. Willing to train the right candidate.

Responsibilities include:

All new client communication; periodic file reviews; following up with the workers' compensation board; evaluation of case status; follow-up on medical requests with doctor’s offices and clients; coordinating medical care; contact with claim’s adjusters for initial payments; drafting of correspondence to all appropriate parties; and explanation of status of case to clients and referral sources.

Candidate must have a people's person personality with outstanding customer service skills. The ability to set priorities and successfully manage any changes in priority is required. The ideal candidate for this position must enjoy strong client contact and communication. You must enjoy phone and in person communication with clients.

The ideal candidate must possess the following attributes:

Ability to communicate clearly and effectively with a variety of individuals;
Strong customer service skills and excellent telephone manner;
Supreme organizational skills;

Punctual;
Ability to work independently and maintain accuracy in a fast-paced work environment;
Ability to multi-task and appropriately manage time and responsibilities;
Ability to maintain and coordinate numerous records and files;
Professionalism;
Ability to communicate effectively with in-office executives; and
Dependability.


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