Home Care Services Patient Services Coordinator
4 weeks ago
Description This position is the key role in the smooth operations of a fast-paced clinical department. The Patient Services Coordinator acts as a primary interface between patients, field clinicians, referral sources, Clinical Manager, Resource Clinician and other agency departments including Intake, Authorizations, and Pharmacy staff. Coordinates patient scheduling for each ordered discipline from admission through discharge process. Coordinates schedules to ensure timely and accurate patient visits and to prevent non-billable and missed visits. Serves as a liaison between patients/families, & external/internal customers to provide a supportive experience. Proactively addresses STAT/same day scheduling requests for all ordered disciplines. Addresses missed, declined, unverified, and reassigned visits with field staff daily. Initiates and maintains ongoing communication between disciplines assigned to each patient through discharge. Communicates with all new patients prior to admission. Verifies demographics for accuracy and prepares patient/caregiver for expectations of first home care visit. Directly and promptly customer inquiries to provide a supportive and timely response to patients/families. Utilizes appropriate resources. Reports patterns of field clinician non-compliance with processes to clinical manager to bring processes in line with expectations. Refers only complex and/or clinical issues to Clinical Manager/Resource Clinician for follow-up. Demonstrates knowledge of patient skilled needs and homebound status for physician ordered services. Manages daily, weekly assigned tasks and reports. Ensures confidentiality of patient information. Answers telephone inquiries in a courteous, timely, and efficient manner. Maintains positive relationships with all contacts and co-workers to provide a quality customer service experience. Demonstrates expert interpersonal and communication skills with patients/caregivers and clinicians at all times. Maintains professionalism and composure under highly stressful situations. Possesses proficiency in information technology to facilitate timely communication to internal/external staff. Maintains in-depth knowledge of the electronic medical record. Provides cross-coverage within the department as needed. Participates in weekend and occasional observed holiday rotation as scheduled. Attends and actively participates in department/agency meetings. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Monday-Friday with rotating weekends and holidays. This position is in Home Care Services. Upon completing the 90 day new hire assessment the position has the potential to be hybrid. Scheduling patient for their visits with the Home Care clinical team and rehab teams. The schedule is 8:30 AM to 5:00 PM. Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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Patient Services Coordinator
1 month ago
Arlington Heights, United States CPO Services, Inc Full time**Join Our Team at Comprehensive Prosthetics & Orthotics (CPO)!** Are you passionate about making a difference in people's lives? At CPO, we're not just a leading provider of orthotic and prosthetic services - we're dedicated to restoring mobility and enhancing the quality of life for our patients across the U.S. With our extensive network of clinics...
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Patient Services Coordinator
1 month ago
Arlington Heights, United States CPO SERVICES, INC Full timeJob DescriptionJob DescriptionDescription:Join Our Team at Comprehensive Prosthetics & Orthotics (CPO)!Are you passionate about making a difference in people's lives? At CPO, we're not just a leading provider of orthotic and prosthetic services – we're dedicated to restoring mobility and enhancing the quality of life for our patients across the...
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Occupational Therapist
1 week ago
Warrensville Heights, United States Home Care Services Full timeJOB DESCRIPTION & QUALIFICATIONS Description Organizes and conducts Occupational Therapy program to facilitate the rehabilitation of people with physical and/or psychosocial disabilities. The Occupational Therapist directs the patient’s participation in selected activities/treatments to restore, re-enforce and correct pathology to promote and/or...
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Clifton Heights, United States VITAL Home Care Services, LLC Full timeJob DescriptionJob DescriptionVital Home Care Services, Llc in Clifton Heights, PA is looking for one admin assistant to join our team. We are located at 228 W. Baltimore Pike. Our ideal candidate is self-driven, ambitious, and hard-working.ResponsibilitiesAnswer phonesCollect and Organize patient dataPrepare daily reports/ BillingManage on-call calendars...
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Clifton Heights, United States VITAL Home Care Services, LLC Full timeJob DescriptionJob DescriptionVital Home Care Services, Llc in Clifton Heights, PA is looking for one admin assistant to join our team. We are located at 228 W. Baltimore Pike. Our ideal candidate is self-driven, ambitious, and hard-working.ResponsibilitiesAnswer phonesCollect and Organize patient dataPrepare daily reports/ BillingManage on-call calendars...
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Clifton Heights, United States VITAL Home Care Services, LLC Full timeJob DescriptionJob DescriptionVital Home Care Services, Llc in Clifton Heights, PA is looking for one personal care aide to join our 4 person strong team. We are located on 228 W. Baltimore Pike. Our ideal candidate is a self-starter, motivated, and hard-working.ResponsibilitiesProvide assistance to patients in day to day activitiesEnsure patients receive...
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Clifton Heights, United States VITAL Home Care Services, LLC Full timeJob DescriptionJob DescriptionVital Home Care Services, Llc in Clifton Heights, PA is looking for one personal care aide to join our 4 person strong team. We are located on 228 W. Baltimore Pike. Our ideal candidate is a self-starter, motivated, and hard-working.ResponsibilitiesProvide assistance to patients in day to day activitiesEnsure patients receive...
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Occupational Therapist
2 days ago
Warrensville Heights, United States Home Care Services Full timeJOB DESCRIPTION & QUALIFICATIONS Description Organizes and conducts Occupational Therapy program to facilitate the rehabilitation of people with physical and/or psychosocial disabilities. The Occupational Therapist directs the patient’s participation in selected activities/treatments to restore, re-enforce and correct pathology to promote and/or...
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Patient Service Representative
5 days ago
Colonial Heights, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...
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Tenant Service Coordinator
2 weeks ago
Maryland Heights, United States Lexicon Services Full timeJob DescriptionJob DescriptionTenant Service CoordinatorThe Tenant Service Coordinator is responsible for providing essential services to Lexicon and it's clients. As the primary liaison between Lexicon Services, clients and respective property managers, this individual will oversee and maintain building amenities provided to our clients and employees of...
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Tenant Services Coordinator
1 week ago
Maryland Heights, United States Lexicon Services Full timeJob DescriptionJob DescriptionTenant Services CoordinatorThe Tenant Services Coordinator is responsible for providing essential services to Lexicon and it's clients. As the primary liaison between Lexicon Services, clients and respective property managers, this individual will oversee and maintain building amenities provided to our clients and employees...
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Home Health Aide
1 month ago
Warrensville Heights, United States MAYA HOME CARE LLC Full timeJob DescriptionJob DescriptionMaya Home Care is currently seeking empathetic and reliable individuals to join our team as Home Health Aides (HHA). The successful candidate will be responsible for helping clients with daily tasks and personal care services in their homes, following a predetermined care plan.At MAYA, we are committed to fostering exceptional...
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Client Services Coordinator
5 days ago
Dearborn Heights, United States Community Medical Services Full timeOverview: Shift: Mon - Fri 5:00am-1:00pm and every other Saturday 6:00am-10:00am Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a...
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Senior Coordinator of Behavior Services
2 weeks ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Senior Coordinator of Behavior Services
2 weeks ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Senior Coordinator of Behavior Services
1 week ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Coordinator of Behavior Services
2 weeks ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Coordinator of Behavior Services
2 weeks ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Coordinator of Behavior Services
2 weeks ago
Shaker Heights, United States Wingspan Care Group Full timeBellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch...
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Patient Care Coordinator
3 days ago
District Heights, United States Capital Caring Health Full timeOverview The Patient Care Coordinator will support daily operations of a Hospice Care in the home care and facility setting. This includes daily administrative functions, ensuring great patient and family experience, managing CNA schedules and operations for providers, managing the plan of care needs for the CNA and communicating changes to the...
