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Manager of The Cottage Shop
3 months ago
Job Title: Manager of the Cottage Shop Reports To: Chief Development Officer
Position Type: Full Time - Exempt Travel Percentage: 0-10%
Location: Houston, 77006 Salary: $55k-60k
Department: Development Pay Schedule: Semi-monthly
______________________________________________________________________
Position Summary: If you would like to be a part of an exceptional team, working on a critical mission, this job is for you. The Cottage Shop Manager plays a critical role in this evolving organization, which has strong roots in Houston and a compelling vision for the future. You will be responsible for planning, directing, and organizing shop operations to meet sales targets which are vital to generating revenue in order to continue the mission. In addition, you will work closely with clients, volunteers, and the program team. The ideal candidate will demonstrate passion for the mission, exemplary organizational skills, strong interpersonal communication skills, professional discretion with confidential information, and the ability to take initiative. A can-do positive attitude, sense of humor and resilience are strongly valued attributes.
Essential Duties and Responsibilities:
Resource Development/Management:
- Develop an annual business plan with monthly targets for performance goals.
- Verify end-of-day bank deposits and cash drawer reconciliations.
- Manage donations, pickups, and consignment boutique relationships.
- Maintain daily and monthly sales reports.
- Organize special events, procure shop supplies, and collaborate with community partners.
- Participate in administrative and development meetings, updating policies as needed.
- Foster customer relationships and provide sales analysis for strategic planning.
Volunteer and Resident Management:
- Train and supervise volunteers for front and back-of-house roles, ensuring professionalism.
- Collaborate with the volunteer coordinator to create job descriptions and maintain records.
- Oversee resident training in sales, merchandising, and daily operations.
- Coordinate with the Vocational Department for job training and evaluation.
- Prepare job descriptions for residents.
Other Responsibilities:
- Schedule staff coverage for the back room, sales floor, breaks, and time off.
- Approve staff timecards and ensure performance goals are met.
- Participate in staff, intern, and volunteer training.
- Attend volunteer committee meetings and agency activities.
- Participate in client award banquets and optimize sales and client care with assigned duties.
Qualifications:
• Self-motivated with 3 years of retail management experience, including point-of-sale systems.
• Preferably strong sales and marketing background.
• Demonstrated supervisory, leadership, and interpersonal skills with diverse backgrounds.
• Effective in engaging with residents, volunteers, and customers.
• Proficient in recruiting and working with volunteers.
• Tactful, with computer skills and social media experience.
• Skilled in coordinating and executing special events.
• Culturally sensitive with a focus on maintaining professional boundaries.
• Excellent written and verbal communication.
Must be able to sit, stand for extended periods of time, bend, stoop and lift up to 40 lbs.
Benefits:We offer a comprehensive benefits package that includes:- Healthcare: Choose from three medical plans, two of which are 100% employer paid. Our plans provide comprehensive coverage to ensure your well-being.
- Retirement: We provide a 401(k) plan with a 4% company match, helping you secure your financial future.
- Paid Time Off: Enjoy 20 days of paid time off (PTO), plus 10 holidays and a floating holiday for flexibility in your time management.
- Wellness Programs: Initiatives to support your physical and mental well-being, ensuring a healthy work-life balance.
- Long Term Disability: We offer 100% employer-paid Long Term Disability coverage, providing financial protection in case of extended absence due to illness or injury.
- Life Insurance: Benefit from a 100% employer-paid life insurance option, ensuring the security of your loved ones.
- On-the-job training and mentorship.
- Workshops and seminars related to your role.
- Opportunities to participate in industry specific conferences.
- Reimbursement of the cost of role-related organization memberships.
- Making a Daily Difference: Picture yourself in a role where your work directly impacts the lives of women in need. Every task, every decision, contributes to positive change.
- A Culture of Dignity: Envision a workplace where dignity is not just a word, but a way of life. Here, you'll be respected and honored, and you'll extend that same respect to those we serve.
- Integrity in Action: See yourself upholding the highest ethical standards in all you do, knowing that your integrity is the foundation upon which our organization is built.
- Stewardship with Purpose: Imagine being part of a team that is not only responsible with resources but is driven by the purpose of creating a better future for our clients and our community.
- Holistic Growth: Envisage a career where you're not only growing professionally but also personally. We invest in your development, helping you reach your full potential.
