Support Specialist

3 weeks ago


Springfield, United States American National Full time

Support Specialist American National is hiring a Support Specialist to support our Property & Casualty Auto Claims Department. In this role you will work closely with our Claims staff to assist in the daily operations of the department. What You'll Do * Process daily outgoing correspondence produced by a particular department or role * Review all correspondence for accuracy, attaching proper forms, and prepare for mailing and pickup * Order and maintain adequate inventory of department supplies/forms, as needed; and do so by accessing the company online ordering website and following the approved corporate process * Generate and distribute daily, weekly, and/or monthly departmental reports, as needed * Distribute after hours voicemails and emails received in Outlook each morning to ensure timely callback and/or responses to customers * Input data into spreadsheets and produce statistical reports required by management, and type letters from correspondence * Compose letters and spreadsheets * Maintain knowledge of departmental procedures and insurance administration * Use an external platform daily to distribute and respond to daily activities What You'll Need * One year work experience in a customer-oriented business setting, managing multiple tasks, adhering to deadlines, utilizing available resources, and accomplishing goals * Must be proficient in Microsoft Excel, PowerPoint, and Word * Ability to effectively manage time and work independently * Comfortable managing phone conversations * Passion to provide the highest quality of customer service * Effective and organized multi-tasker, with the ability to adapt * Excellent written and verbal communication skills * High attention to detail and follow-up * Ability to navigate various computer programs (Microsoft Office and internal systems) American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code. American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations. Hiring Practices The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National. American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Get Jobs Emailed to You Sign up to receive new job alerts by email. JOIN OUR TALENT COMMUNITY "If you believe you can make a difference in the lives of our clients, if you're willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. " - James Pozzi, Former President and CEO. Nearest Major Market: Springfield Job Segment: Claims, Social Media, Bank, Banking, Insurance, Marketing, Finance


  • IT Support Specialist

    4 weeks ago


    Springfield, Illinois, United States KBR Full time

    Title:IT Support SpecialistKBR is seeking a IT Support Specialist to support government customers in the Washington Metropolitan Area. The IT Support Specialist provides a highly responsive IT point of contact for all customer test workstation and infrastructure needs. This role supports adaptive reconfiguration of test suites and test workstations to...

  • IT Support Specialist

    3 weeks ago


    Springfield, Illinois, United States KBR Full time

    Title:IT Support SpecialistKBR is seeking a IT Support Specialist to support government customers in the Washington Metropolitan Area. The IT Support Specialist provides a highly responsive IT point of contact for all customer test workstation and infrastructure needs. This role supports adaptive reconfiguration of test suites and test workstations to...

  • IT Support Specialist

    1 month ago


    Springfield, United States MSM Technology Full time

    MSM Technology A Woman-Owned Small Business (WOSB) located in Quantico, VA is looking to fill the IT Support Specialist position in Fort Rucker, AL. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key...


  • Springfield, Illinois, United States State of Illinois Full time

    Geographic Info Specialist I Agency : Department of Innovation and Technology Posting Date: 05/28/2024 Closing Date/ Time: 06/10/2024 Salary: Anticipated Starting Salary (Effective 7/1/24) $6,004/month; Full Range $6,004-$8,678/month Job Type: Salari Support Specialist, Specialist, GIS, Support, Technology, Operations


  • Springfield, United States BEHAVIORAL HEALTH NETWORK, INC. Full time

    **If you are Passionate about making a difference in people's lives and want a place to grow your career,** **Come join the team here at BHN where you belong!** **Join our Team of competent and compassionate professionals as a Therapeutic Support Specialist in the Community Wrap around program at Behavioral Health Network!** The Therapeutic Support...


  • Springfield, United States Behavior Health Network Full time

    If you are Passionate about making a difference in people's lives and want a place to grow your career, Come join the team here at BHN where you belong! Join our Team of competent and compassionate professionals as a Therapeutic Support Specialist in the Community Wrap around program at Behavioral Health Network! The Therapeutic Support Specialist provides...


  • Springfield, United States Behavioral Health Network Full time

    DescriptionIf you are Passionate about making a difference in people's lives and want a place to grow your career,Come join the team here at BHN where you belong!Join our Team of competent and compassionate professionals as a Therapeutic Support Specialist in the Community Wrap around program at Behavioral Health Network! The Therapeutic Support Specialist...


  • Springfield, United States Behavioral Health Network Full time

    If you are Passionate about making a difference in people's lives and want a place to grow your career,Come join the team here at BHN where you belong!Join our Team of competent and compassionate professionals as a Therapeutic Support Specialist in the Community Wrap around program at Behavioral Health Network! The Therapeutic Support Specialist provides...


  • Springfield, United States Grace Weekday Preschool Full time

    Grace Weekday Preschool is a community-based preschool located in, and a ministry of, Grace Presbyterian Church. Our goal is to foster social, emotional, cognitive, physical, and spiritual growth in young children 2 - 5 years of age. The preschool follows the FCPS calendar for all closings and holidays. Our school year begins after Labor Day and runs...


  • Springfield, United States Mental Health Association Inc Full time

    The Mental Health Assocation is hiring immediately for a Technical Support Specialist. Join Our Team as a Technical Support Specialist! Are you passionate about technology and helping others navigate the digital landscape? Do you have a knack for problem-solving and a love for software troubleshooting? If so, we want you to join our dynamic team as a...


  • Springfield, United States isolved Full time

    Time Support Specialist Summary/objective The Time Support Specialist provides technical support for all isolved time solutions and quality customer service for clients. A Time Support Specialist works in a Team environment to answer questions and provide solutions in a timely and professional manner. Core Job Duties Maintains a high rate of...


  • Springfield, United States isolved Full time

    Time Support Specialist Summary/objective The Time Support Specialist provides technical support for all isolved time solutions and quality customer service for clients. A Time Support Specialist works in a Team environment to answer questions and provide solutions in a timely and professional manner. Core Job Duties Maintains a high rate of...


  • Springfield, United States Option Care Enterprises, Inc. Full time

    The Specialist, Pharma Support Services serves as the designated representative on their assigned program(s) to ensure delivery of the referral management process to their external partners. The Specialist collaborates with the Clinical Product Suppo Specialist, Support, Service, Healthcare, Program, Patient


  • Springfield, Illinois, United States One Hope United Full time

    ** Family Support Specialist** **Job Category****:** Case Management **Requisition Number****:** FAMIL004145 Showing 1 location **Job Details** **Description** The Family Support Specialist works cooperatively with other agencies, caseworkers, and family aid specialists and family support services. Under the assigned supervisor, provides direct in-home...


  • Springfield, United States Clinical & Support Options Full time

    CSO is looking for a Cleaning Specialist to join our team at Friends of the Homeless in Springfield. The Cleaning Specialist will perform cleaning and janitorial duties for various work sites. **Responsibilities** - Clean and care for buildings and facilities in order to ensure they are maintained in a safe and healthy manner. This includes cleaning...


  • Springfield, Illinois, United States Option Care Enterprises, Inc. Full time

    We are hiring a Specialist, Pharma Support Services to act as the main contact on their specific program(s) in charge of overseeing the referral management system to external partners. The Specialist will work closely with the Clinical Product Support Specialist to improve service delivery in the healthcare program for patients.


  • Springfield, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Community Support Specialist Location: Springfield, MO Department: Recovery Services Employment Type: Full-time Shift: Monday - Friday Job Summary: Imagine a career where you can make a profound impact on the lives of individuals and families in your community. As a Community Support Specialist, you have the opportunity to...


  • Springfield, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Compliance Support Specialist Location: In-Person or Remote/Virtual/Hybrid Department: Compliance & Integrity Employment Type: Full-time Shift: Monday-Friday 8am-5pm Job Summary: Do you possess a sharp intellect, strong ethical compass, and penchant for keeping up with ever-changing regulations and rules? Join our...


  • Springfield, United States Clinical & Support Options Full time

    CSO is looking for a Relief Cleaning Specialist to join our team at Friends of the Homeless in Springfield. The Cleaning Specialist will perform cleaning and janitorial duties for various work sites. This is a relief position with 20 or less hours per week. **Responsibilities** - Clean and care for buildings and facilities in order to ensure they are...

  • Support Specialist

    5 days ago


    Springfield, Illinois, United States American National Full time

    Support SpecialistAmerican National is hiring a Support Specialist to support our Property & Casualty Auto Claims Department. In this role you will work closely with our Claims staff to assist in the daily operations of the department.What You'll Do Process daily outgoing correspondence produced by a particular department or role Review all correspondence...