IT Systems Support Analyst

4 weeks ago


Columbia, United States Advanced Automation Consulting Full time $50,000 - $54,000
Job DescriptionJob Description

AAC is seeking an IT Systems Support Analyst for an exciting opportunity in downtown Columbia, SC. This position would require the ability to obtain a government clearance. The ideal candidate should be a self-starter with at least 1 year of experience that is excited to troubleshoot IT issues in person as well as over the phone.

The first 6 months of this position would be fully onsite, Monday – Friday. Thereafter, you would receive 2 days remote per week. The proper candidate should be open to working any shift between the hours of 7:30 AM – 10 PM.

Requirements:

  • Associates degree in Computer Science or related field; OR
  • Microsoft Technology Associate (MTA) IT Infrastructure certification; OR
  • 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
  • 2 years’ experience in Computer/IT operations/support in a Windows Active Directory environment
  • Excellent customer service in a phone support capacity
  • Strong understanding of Active Directory
  • Knowledge of SCCM
  • Knowledge of deployment and troubleshooting Microsoft Office including MS Outlook
  • Experience utilizing a ticketing system
  • Basic understanding of Windows operating systems
  • Understanding of the 7 layer OSI Model

 

 

Company DescriptionAdvanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC.

We operate at the highest level of integrity at all times, strive to be the *Best of the Best* in all that we do, and we are the Best Value service provider to our clients.Company DescriptionAdvanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC. \r
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We operate at the highest level of integrity at all times, strive to be the *Best of the Best* in all that we do, and we are the Best Value service provider to our clients.

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